Patient Access and Insurance Specialist at Carelink, Inc.

East Providence, Rhode Island, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

30.0

Posted On

09 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Insurance, Billing, Healthcare Workflows, EMR Systems, Patient Coordination, Scheduling, Insurance Verification, Eligibility, HIPAA Compliance, Data Entry, Administrative Support, Communication, Problem-solving, Medical Terminology, Coding

Industry

Hospitals and Health Care

Description

Description We are seeking a dynamic, adaptable Patient Access & Insurance Specialist to join our healthcare team. This role is perfect for someone who thrives in a fast-paced environment, understands the complexities of medical insurance, and enjoys wearing multiple hats. As a key member of our operations team, you will serve as a central hub for patient coordination, insurance management, and administrative support—helping ensure a seamless experience for both patients and providers. If you are proactive, tech-savvy, and passionate about healthcare, this is an exciting opportunity to make a meaningful impact. What You’ll Do: Serve as a primary point of contact by managing incoming calls, scheduling appointments, and directing inquiries efficiently Coordinate and maintain accurate patient records within the EMR system Act as a liaison between patients, providers, and internal teams to optimize scheduling and service delivery Navigate and support insurance verification, eligibility, and billing processes Manage patient communications via phone, email, and electronic systems Assist with billing workflows, reporting, and documentation Maintain organized filing systems and databases Handle incoming/outgoing mail, faxes, and administrative correspondence Provide exceptional patient support by answering questions and guiding them through services Ensure accuracy of patient information, including medical history and visit details Uphold strict HIPAA compliance and patient confidentiality standards Monitor and maintain medical supply inventory and equipment readiness Support providers with preparation, coordination, and occasional travel as needed Contribute to a positive, efficient, and collaborative work environment Take initiative on new projects and continuously look for ways to improve processes Requirements What You Bring: Strong working knowledge of medical insurance, billing, and healthcare workflows Exceptional organizational skills with the ability to multitask and pivot quickly Excellent communication and interpersonal abilities High attention to detail and problem-solving mindset Advanced comfort with technology, EMR systems, and digital tools (with ability to train others) A flexible, team-oriented attitude with a willingness to jump in where needed Commitment to maintaining confidentiality and compliance standards Qualifications: · 1+ year of professional experience in a medical office · Experience with EMR (electronic medical records), medical terminology, and coding is preferred · Certified Clinical Medical Assistant (CCMA), CNA, or Dental Assistant preferred

Responsibilities

The specialist will manage patient scheduling, insurance verification, and billing workflows while maintaining accurate electronic medical records. They will also serve as a primary point of contact for patients and providers to ensure efficient service delivery and administrative support.