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Patient Access Associate (54641) at EL PASO CHILDRENS HOSPITAL CORPORATION
El Paso, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

0.0

Posted On

24 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Analytical Skills, Problem-Solving Skills, Computer Literacy, Medical Terminology, ICD9 Coding, Bilingual English/Spanish

Industry

Hospitals and Health Care

Description
Job Details Level: Entry Job Location: Multi-Specialty Center - El Paso, TX 79905 Position Type: Full Time Education Level: High School Job Shift: Rotating Job Category: Health Care Position Summary Under the direction of the Patient Access Supervisor, admits, registers, and pre-registers patients in a courteous, professional and timely manner. Conducts patients/guarantor interviews, explains hospital policies, collects and assists patients with their financial responsibilities, and informs patients on bill of rights. Ensures all necessary demographic and financial data obtained is accurately documented into the manual or Invision system. Verifies insurance via the electronic verification system or contacts the insurance payers for verification of eligibility and benefits. Ensures that any pre-certification/authorization is obtained to meet individual payer payment protocols. Assists patients with a financial screening assessment for eligibility with the EPCH programs. Qualifications Minimum Position Requirements Work Experience: One (1) year office and/or customer service experience required with knowledge of basic office equipment and computer software programs. Healthcare or financial background preferred. Education and Training: High school diploma or GED equivalent. Training or educational background with medical terminology and familiarity with ICD9 coding preferred. Skills: Ability to deal tactfully with Employees, patients, visitors and the general public. Basic computer literacy and keyboarding skills required. Effective written and verbal communication skills required. Analytical and problem-solving skills required. Knowledge of commercial and managed care payors and terminology. Bilingual English/Spanish required.
Responsibilities
The Patient Access Associate is responsible for admitting, registering, and pre-registering patients while ensuring a courteous and professional experience. They also verify insurance eligibility and assist patients with financial responsibilities.