Patient Access Associate at UnityPoint Health

Fort Dodge, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Data Entry, Insurance Verification, Payment Processing, Financial Information, Pre-Certification, Registration, Communication, Organization, Attention to Detail

Industry

Description

Overview Patient Access Associate Monday-Friday 8a-430p, 40 hours per week The Patient Access Associate is responsible for obtaining accurate and thorough demographic and financial information for each patient visit. Ensures that appropriate signatures, financial information and precertification requirements are secured. Screens for benefit eligibility on appropriate accounts. Informs/educates patients that have not been pre-registered of their financial responsibility reviewing deductibles, coinsurance, allowable and copayments. An estimate is developed and reviewed with each patient. Collection process is initiated and posted to the patient’s account. Why UnityPoint Health? At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities · Greets and escorts new patients and guests while demonstrating positive customer service skills. · Answers telephone calls and makes calls for patients and guests. · Maintains and orders supplies. · Completes registration interviews with patients including insurance verification · Performs Point of Service Collections by requesting estimated liabilities, copays, and deposits. · Processes and posts patient payments on accounts after collecting cash, check or credit card payment. · Prepares patient charts including labels, wristbands, information flexes and other forms used by patient care team. · Explains and has patients sign treatment consents and required billing documents. · Calls and/or faxes for insurance pre-certification and authorization for inpatient and outpatient services, when needed. · Obtains and transcribes orders for patients. Qualifications Education: High School Graduate. Previous customer service experience Experience: Data entry and typing. Hospital experience or business training helpful.

Responsibilities

The Patient Access Associate greets and assists patients, ensuring accurate demographic and financial information is collected. They also handle insurance verification and initiate the collection process for patient payments.