Patient Access Coordinator Full Time at KINDRED REHAB GROUP MANAGEMENT SERVICES LLC

Logan, West Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jul, 26

Salary

0.0

Posted On

18 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient registration, Insurance verification, Appointment scheduling, Billing inquiries, Customer service, Financial counseling, Problem-solving, Conflict resolution, Communication skills, Microsoft Office, Electronic medical record systems

Industry

Hospitals and Health Care

Description

Step into a meaningful role at Logan Regional Medical Center, a 132-bed facility located in southern West Virginia. Logan Regional is an award-winning, full-service community hospital with a history of innovation, from its one-of-a-kind Rural General Surgery residency program to its collaboration with Marshall Health Network to bring more opportunities for specialty care to the area. Logan Regional has earned the prestigious "A" grade from The Leapfrog Group, inclusion in Becker’s listing of Great Community Hospitals, Forbes Inaugural Top Hospitals list, and Best-in-State hospital status from Newsweek/Statista. Consider growing your career at Logan Regional, which offers an ideal combination of high standards of care in a small, caring community. Job Summary The Patient Access Coordinator Level 2 is responsible for performing advanced registration, scheduling, and insurance verification tasks. This role involves managing more complex patient interactions, scheduling appointments, and resolving registration and billing inquiries while maintaining a high level of customer service. Essential Functions Perform patient registration, verifying demographic and insurance information accurately. Schedule diagnostic tests and procedures, coordinating with other departments as needed. Review physician orders for completeness and compliance with hospital guidelines. Obtain and explain insurance benefits and coverage to patients. Collect payments, including co-pays, co-insurance, and deductibles, and provide financial counseling as needed. Maintain a passing QA score and meet collection goals as set by the department. Cross-train in other areas within Patient Access to provide coverage during staffing shortages. Respond to complex patient inquiries and resolve registration and billing issues effectively. Knowledge/Skills/Abilities/Expectations Intermediate knowledge of insurance verification and scheduling processes. Strong problem-solving and conflict resolution skills. Ability to handle complex patient interactions in a professional manner. Excellent verbal and written communication skills. Proficiency in Microsoft Office and electronic medical record systems. Education High School Diploma or GED required Coursework in healthcare administration or related field preferred. Licenses/Certifications None required. Experience Minimum of 1 year of experience in registration, scheduling, or billing in a healthcare setting.

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Responsibilities

The Patient Access Coordinator performs advanced registration, scheduling, and insurance verification tasks while managing complex patient interactions. They are also responsible for resolving billing inquiries, collecting payments, and providing financial counseling to patients.