Patient Access Coordinator (PAC) at Redwood Coast Medical Services, Inc
Gualala, California, United States -
Full Time


Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

32.0

Posted On

22 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Coordination, Prior Authorizations, Referral Management, Insurance Communication, Patient Portal Management, Medical Documentation, Customer Service, Administrative Support, Case Coordination, Organization, Detail Orientation, Compassionate Communication, Problem Solving, Multi-tasking, Confidentiality, Teamwork

Industry

Medical Practices

Description
Description Patient Access Coordinator (PAC) Full-Time | Join a Mission-Driven Healthcare Team at RCMS Healthcare is more than appointments and paperwork — it’s making sure people get the care they need when they need it. RCMS is looking for a compassionate, organized, and dependable Patient Access Coordinator (PAC) to help patients successfully navigate referrals, authorizations, and access to care. In this role, you’ll be a critical part of the patient experience, helping remove barriers, reduce delays, and ensure patients don’t fall through the cracks. This is an excellent opportunity for someone who wants meaningful work with real impact. You do not need years of healthcare experience to succeed here. We are committed to training motivated individuals who are eager to learn, care about helping others, and want to build a long-term career in healthcare operations. What You’ll Do Coordinate patient referrals and prior authorizations Help patients understand next steps and access needed care Communicate with providers, specialists, insurance companies, and internal teams Track and manage referral workflows to avoid delays in treatment Support patient portal communication and documentation Maintain accurate records while protecting patient confidentiality Contribute to a collaborative, team-based healthcare environment What We’re Looking For We’re seeking someone who: Is highly organized and detail-oriented Communicates clearly and compassionately Stays calm and focused in a fast-paced environment Enjoys helping people and solving problems Can manage multiple priorities with professionalism Values teamwork, accountability, and service Experience Helpful — But Not Required Healthcare, referrals, insurance, scheduling, or medical office experience is a plus — but not mandatory. We are genuinely willing to train the right person, especially candidates with backgrounds in: Customer service Administrative support Case coordination Call centers Office operations Community service roles If you bring strong work ethic, reliability, and a willingness to learn, we can teach the rest. Why This Role Matters Behind every referral is a patient waiting for answers, treatment, or specialized care. Your work will directly help patients move through the healthcare system more efficiently and with less stress. This role is ideal for someone who wants more than “just a job” — it’s an opportunity to make a difference every day while building valuable healthcare experience in a supportive environment. Apply today and grow with a team committed to improving patient care and access for our community.
Responsibilities
The Patient Access Coordinator manages patient referrals and prior authorizations to ensure timely access to care. They communicate between providers, insurance companies, and patients while maintaining accurate records and documentation.
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