Patient Access Coordinator - Salish Cancer Center at Puyallup Tribal Health Authority

Fife, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

27.0

Posted On

28 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Check-In, Insurance Verification, Copay Collection, Appointment Scheduling, EHR System Usage, Insurance Navigation, HIPAA Compliance, Payment Reconciliation, Front-Office Operations, Cash Collection, Prior Authorizations, Benefit Eligibility, Medical Reception, Multi-line Phone Systems

Industry

Hospitals and Health Care

Description

Description Create Comfort, Clarity, and Connection for Every Patient. Location: Salish Cancer Center | Fife, WA | On-Site Status: Full-Time | Non-Exempt Hiring Range: $21.00 - $27.00 per hour Position Close Date: March 12, 2026 Are you passionate about making a difference in the lives of patients and their families? At Salish Cancer Center, we are dedicated to providing compassionate, patient-centered care for those navigating oncology treatment. We are looking for a Patient Access Coordinator to be the welcoming face and trusted resource for our patients, helping them access care, insurance guidance, and supportive services with clarity, empathy, and professionalism. What You’ll Do: As a Patient Access Coordinator at Salish Cancer Center, you will: Warmly greet patients, visitors, and families, creating a safe, healing environment. Manage patient check-ins, verify insurance, collect copays, and guide patients through each step of their visit. Schedule appointments, coordinate lab draws, infusion sessions, and follow-up visits using our EHR system. Assist patients in navigating insurance coverage, transportation, and interpreter services. Conduct patient checkouts, review orders for labs, radiology, and referrals, and ensure smooth care transitions. Maintain accurate, HIPAA-compliant documentation and support front-office operations, including payment reconciliation and inventory management. Act as a reliable resource for colleagues, contributing to a positive, team-oriented work environment. What You Bring: High School Diploma or GED. Two (2) years of medical reception experience to include working with WA State insurance companies, benefit eligibility, prior authorizations, and communication with patients about covered services. Experience with cash collection, payment posting, and payment reconciliation. Experience with multi-line phone systems. Demonstrable knowledge of practical application of HIPAA compliance and guidelines. Successful completion of PACS training and certification required within (12) months of hire or within (12) months of enrollment into training program. Preferred: Prior experience in an oncology or cancer care clinical setting Why Salish Cancer Center? You’ll be part of a passionate, multidisciplinary team dedicated to transforming the lives of those touched by cancer. We blend state-of-the-art oncology care with integrative, patient-centered approaches that support the whole person — body, mind, and spirit. A Mission That Matters. You’ll help deliver compassionate care that honors dignity and respect, empowering patients and their families through every stage of their cancer journey. Our mission emphasizes integrity, inclusivity, and healing for everyone touched by cancer. Team-Centered, Collaborative Environment. Our providers and staff take pride in their work, going above and beyond to ensure personalized care for every patient. You’ll have the opportunity to collaborate with experienced clinicians across medical oncology, naturopathic care, acupuncture, and native healing modalities. Integrative and Innovative Care. Salish Cancer Center is known for its integrative approach that combines evidence-based treatments with complementary therapies, including naturopathic medicine and acupuncture, supporting holistic wellness alongside conventional cancer care. State-of-the-Art Facility. Our center features a modern infusion suite and on-site pharmacy, with advanced clinical resources that help staff deliver high-quality oncology services in a supportive setting. Inclusive Culture and Values. We uphold values of compassion, respect, integrity, and health, and we are committed to an inclusive workplace where every team member and patient feels welcomed and valued. Community Impact. As a not-for-profit entity of the Puyallup Tribe, Salish Cancer Center plays a meaningful role in the community — offering hope, support, and care that honors culture, tradition, and individual healing journeys. If you’re ready to bring warmth, professionalism, and dedication to patient care, apply today and become a vital part of the Salish Cancer Center community! In accordance with federal law, Native American Preference in employment applies and job placements are given on a competitive basis, using job related factors.

Responsibilities

The coordinator will be responsible for creating a welcoming environment by greeting patients, managing check-ins, verifying insurance, collecting copays, and scheduling various appointments using the EHR system. Duties also include assisting patients with support services, conducting checkouts, maintaining HIPAA-compliant documentation, and supporting general front-office operations.