The Manager, Patient Access oversees the business operations of the Patient Access Department to ensure a smooth entry of patients to departmental services, while maintaining timely and accurate business information and guaranteeing payment of services rendered.

CORE QUALIFICATIONS

Education:
Bachelor’s degree in related field
Certification and Licensing:
Not Applicable
Experience:
Minimum 3 year of relevant experience

Knowledge, Skills, and Attitudes:

• Knowledge of business and management principles
• Ability to direct, manage, implement, and evaluate department operations.
• Ability to establish department goals and objectives that support the strategic plan.
• Ability to effectively plan, delegate and/or supervise the work of others.
• Ability to lead, motivate, develop, and train others.

EDUCATION:

Bachelor’s degree in related field

EXPERIENCE:

Minimum 3 years of relevant experience
Any appropriate combination of relevant education, HFMA certification, and experience may be considered.

KNOWLEDGE, SKILLS, AND ATTITUDES:

· Adherence to punctuality and attendance standards, remaining flexible to meet departmental needs and ensure appropriate clinic flow.
· Outstanding interpersonal and customer service skills with a commitment to service excellence.
· Computer literate with the ability to quickly adapt and acquire proficiency in utilizing multiple systems and technologies.
· Proficient knowledge of health care regulatory guidelines and compliance requirements pertaining to patient access including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS.
· High level of critical thinking and analytical skills required to evaluate systems’ requirement and to develop methodologies and/or make recommendations to existing systems to maximize efficiency and performance.
· Skilled in examining and reengineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
· Knowledge of generally accepted accounting principles with excellent mathematical and cash management skills.
· Skill in completing assignments accurately with attention to detail.
· Ability to plan, organize, measure, and integrate priorities and deadlines.
· Ability to identify, analyze, interpret complex data, and resolve operational problems by applying sound judgement and critical thinking.
· Ability to anticipate and react calmly in emergency situations and handle difficult and stressful situations with professional composure.
· Ability to establish and maintain effective collaborative working relationships with clinical and non-clinical teams to ensure a positive patient experience.
· Ability to process and handle confidential information with discretion.
· Ability to inspire, influence and motivate team members both onsite and remotely to meet goals.
· Ability to work independently and/or in a collaborative environment.
Job Type: Full-time
Pay: $61,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In perso

Please refer the Job description for details