Patient Access Registar at GENTIVA CERTIFIED HEALTHCARE CORP DBA KINDRED

Columbus, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

0.0

Posted On

13 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Insurance Verification, Financial Clearance, Customer Service, Data Entry, Medical Terminology, Pre-certifications, Payment Collection, HIPAA Compliance, Electronic Medical Records, Communication, Task Management, Microsoft Office

Industry

Hospitals and Health Care

Description

Join St. Francis–Emory Healthcare, a 376-bed community-connected hospital in Columbus, GA, that blends cutting-edge care with hometown purpose. As part of the ScionHealth network, St. Francis has been recognized and awarded multiple high-performing honors by U.S. News & World Report, and received multiple disease-specific certifications from the Joint Commission, and was a rated Top Large Hospital in Georgia. St.Francis also delivers advanced heart,orthopedic, and women’s care services. At St. Francis, you will experience a culture of excellence where your work directly shapes the health of our community. Job Summary The Patient Access Registrar is responsible for coordinating patient registration, insurance verification, and financial clearance processes to ensure accurate and timely patient access to services. This role involves collecting patient information, verifying insurance eligibility, securing pre-certifications, and collecting payments while maintaining exceptional customer service standards in an acute care hospital setting. Essential Functions Register patients for inpatient, outpatient, and emergency services, ensuring the accuracy of demographic and financial information. Verify insurance eligibility, benefits, and authorization requirements for scheduled services. Provide patients with information on financial obligations, including co-pays, deductibles, and payment options. Collect and document payments, issue receipts, and balance cash drawers daily. Communicate with clinical staff, physician offices, and ancillary departments to facilitate patient admissions and appointments. Distribute and explain forms, documents, and educational materials to patients and family members. Respond to patient inquiries regarding registration, insurance, and billing processes. Maintain patient confidentiality and comply with HIPAA guidelines in handling patient information. Document all patient interactions and update electronic medical records as required. Assist with rescheduling and managing patient appointments as needed. Knowledge/Skills/Abilities/Expectations Excellent communication and customer service skills. Strong attention to detail and accuracy in data entry. Basic knowledge of insurance verification and medical terminology. Ability to manage multiple tasks in a fast-paced environment. Proficiency in Microsoft Office and electronic medical record systems. Ability to maintain a professional demeanor under stressful situations. Education High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role (Required). Licenses/Certifications None required Experience Minimum of 1 year of experience in a healthcare registration, scheduling, or patient access setting preferred. Experience with medical terminology and insurance verification is beneficial.

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Responsibilities

The Patient Access Registrar coordinates patient registration, insurance verification, and financial clearance to ensure timely access to hospital services. This involves collecting patient information, verifying eligibility, securing pre-certifications, and handling payments while maintaining high customer service standards.