Patient Access Rep at Arlington Orthopedics Associates

Irving, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

0.0

Posted On

27 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Check-in, Patient Check-out, Appointment Scheduling, Chart Management, Information Provision, Insurance Verification, EMR System, Payment Collection, Deposit Preparation, Call Screening, Coordination, Work Flow Management, Record Keeping, Faxing, Mailing

Industry

Hospitals and Health Care

Description

Description JOB SUMMARY: Responsible for assisting patients, staff, and providers with the check-in and check-out process. When necessary, responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of clinic. Why Choose Us? #AOA Collaborative Environment: Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported. Work-Life Balance: We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you. Competitive Compensation: Enjoy a competitive salary and benefits package that reflects your skills and dedication. Incredible Culture: Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients. Benefits: Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount Dental & Vision Insurance 401(k) with Annual Employer Contributions Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more Employee Assistance Program (EAP): Employer-paid support for life’s challenges Generous Paid Time Off: Up to 2 weeks of PTO starting out. (Increases with tenure) 7 paid holidays + 2 floating holidays RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING: Greets patients and visitors in a prompt, courteous and helpful manner. Checks patients in and out, verifying current information and obtaining up-dated information and paperwork when necessary. Scans patient insurance cards and documentation into the EMR system. Collects the required payment, issues an appropriate receipt, and applies copay or co-insurance payments received to the patient’s account. Balances the charges and fees incurred in the office and prepares the deposit daily. Schedules any follow-up appointments. Helps in answering the back line, screens calls, takes messages, and effectively shares information with patients, their families, and referring physician’s offices. Interacts with clinical staff in order to coordinate patient care and work flow of the clinic. Maintains work area and reception area in a neat and orderly manner at all times. Prints and distributes faxes and mail. Requirements High School diploma/GED or equivalent experience. 1-2 years of Medical Receptionist Experience. 1-2 years of experience with insurance verification .

Responsibilities

The role is responsible for managing the patient check-in and check-out process, which includes verifying information, handling paperwork, collecting payments, and managing appointments. Additionally, the representative must provide necessary information to patients and maintain positive clinic image and workflow coordination.