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Patient Access Rep ER-Crestwood Medical Center-FT-3rd shift at Huntsville Hospital Health System
Huntsville, Alabama, United States -
Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

0.0

Posted On

15 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Public relations, Computer literacy, Data entry, Phone etiquette, Multitasking, Time management, Organizational skills, Verbal communication, Written communication, Financial collection, Registration

Industry

Hospitals and Health Care

Description
Overview Greets the public, patients, and families both in person & on phone. Professional Phone Etiquette and able to multi task with computer programs. Obtains and enters demographic, financial and registration information for all patient types. Handles all customer service issues in a customer friendly manner by taking Ownership in your Job. Must collect required fees ( Copays, Deductibles, Co-Insurance, etc. ) from patients or authorized representatives. Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call this includes all Pre-Service Team members at Off-site locations to include CBO & Cochran Center. This is an administrative job. Qualifications Education: A high school diploma or GED. Post-secondary education preferred. Experience:Two to three years of customer service/public relations experience preferred. Two to three years computer experience preferred. Will consider one year of previous work experience in other fields. Additional Skills/Abilities: Excellent verbal and written skills required. Must possess ability to work in a fast-paced environment with a positive attitude. Must demonstrate effective time management skills. Must demonstrate efficiency and organizational skills with the ability to multitask.
Responsibilities
The Patient Access Representative greets patients and families while managing the registration process, including demographic and financial data entry. They are also responsible for collecting patient fees and handling customer service inquiries in a professional manner.