Patient Access Rep- Medical Records at NTO Physician Partners PLLC

Grapevine, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Intake, Medical Records Management, Co-pay Collection, Insurance Verification, Appointment Scheduling, Charge Entry, Data Entry, Triage Calls, Patient Confidentiality, Office Administration, Reporting, Auditing Superbills, Patient Management Systems, Electronic Medical Record System

Industry

Hospitals and Health Care

Description

Description *Must be willing to work both Grapevine and Keller locations* GENERAL SUMMARY OF DUTIES: Greet all visitors to the facility. Scan patient IDs and Insurance card(s). Ensure all new patient paperwork is completed, signed and dated. Collect appropriate co-pay and/or deposits, collect past due balances, balance daily entries and run reports, answers telephones, triages calls, schedules appointments. #NTO DUTIES AND RESPONSIBILITIES: Handles medical records requests Checking patients in for clinical encounters Scan paperwork, insurance cards and photo ID Collecting co-pay, co-insurance and/or deductibles and past due balances. Entering charges. Balancing daily and providing report to Office Manager. Audits assigned superbills daily for following days appointments (Ins Verification, Co-pay or Co-Insurance, Deductible and/or Out of Pocket Remaining, current paperwork on file) Interprets appointment requests and schedules patient appointments based on clinic policies and physician preferences. Identifies any problems with making the appointment and advises Office Manager, Chief Operating Officer, or appropriate clinical staff. Relays relevant information to appropriate internal staff when adding or changing an appointment. Answers questions regarding patient appointments as requested. Safeguards patient information and ensures all information remains confidential. Participates in office meetings and educational activities. Maintains work area in a neat and orderly manner. Other duties as assigned by the Office Manager, Chief Operating Officer, or Physicians. Requirements High School Diploma or GED. Graduate of accredited program in medical administration and/or college, business or technical school preferred. Medical Records experience Strongly preferred. Minimum of 1-2 year experience in healthcare front desk or medical records. Required Ability to read, understand and master policies and regulations. Ability to use patient management systems and computer software (e.g., patient appointment system, electronic medical record system, e-mail, etc.). Ability to interact and communicate well with patients, staff, and vendors.

Responsibilities

This role involves greeting visitors, handling patient check-in procedures including scanning IDs and insurance cards, ensuring paperwork completion, collecting payments, and managing appointment scheduling based on clinic policies. Responsibilities also include handling medical records requests, entering charges, balancing daily entries, and auditing superbills for upcoming appointments.