Patient Access Rep at OrthoTexas Physicians & Surgeons

Carrollton, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

0.0

Posted On

16 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Chart Auditing, Call Center Functions, Appointment Entry, HIPAA Compliance, Team Collaboration, Positive Attitude, Communication

Industry

Hospitals and Health Care

Description

Description * Must have ability to work Plano and Frisco locations occasionally* Schedule: 7am - 7pm M-TH 7am-4pm on Friday. Must be able to work 10-7 shift at least 2x per week and 7am - 4pm shift at least 2 x per week (variable Mon through Thurs) Why Choose Us? #OTX Collaborative Environment: Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported. Work-Life Balance: We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you. Competitive Compensation: Enjoy a competitive salary and benefits package that reflects your skills and dedication. Incredible Culture: Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients. Benefits: Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount Dental & Vision Insurance 401(k) with Annual Employer Contributions Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more Employee Assistance Program (EAP): Employer-paid support for life’s challenges Generous Paid Time Off: Up to 2 weeks of PTO starting out. (Increases with tenure) 7 paid holidays + 2 floating holidays Essential Duties and Responsibilities: The essential duties of the position include the following. Other duties may be assigned. Key Functions: Has to train in all areas: Check in/out, Chart Auditing, Call Center functions. Provides excellent customer service to patients by listening and appropriately serving patients. Contributes to an overall positive work atmosphere through actions and attitude. Relays relevant information to the appropriate internal staff. Follows practice procedures for appointment entry, check-in and/or check-out processes. Participates in office meetings and educational activities. Maintains work area in neat and orderly manner. Complies with HIPAA procedures. Other duties as assigned. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Travel to all OTX locations is required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School Diploma, or general education degree (GED), or one to three months relates experience, and/or training or equivalent combination or education and experience.

Responsibilities

The Patient Access Representative is responsible for providing excellent customer service to patients, managing appointment entry, and maintaining a positive work atmosphere. They will also be involved in training across various functions within the patient access department.