Patient Access Rep at Resurgens PC

Sandy Springs, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

0.0

Posted On

04 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Front Desk Experience, Intermediate Computer Skills, Written Communication Skills, Verbal Communication Skills, Customer Service Skills, EMR System Experience

Industry

Hospitals and Health Care

Description

Description Join a leading musculoskeletal care network through our partnership with United Musculoskeletal Partners (UMP), supporting Resurgens, a premier orthopedic practice known for its commitment to clinical excellence and patient outcomes. About Resurgens is recognized for its advanced treatment options, multidisciplinary approach, and dedication to improving patients’ quality of life. As part of this team, you’ll work alongside top Ortho specialists, Physical Therapist, and APPs in a supportive and forward-thinking practice. Help us bring exceptional orthopedic care to communities north of the Metroplex—where your expertise can truly make a difference. Why Choose Us? #RES Collaborative Environment: Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported. Work-Life Balance: We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you. Competitive Compensation: Enjoy a competitive salary and benefits package that reflects your skills and dedication. Incredible Culture: Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients. Benefits: Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount Dental & Vision Insurance 401(k) with Annual Employer Contributions Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more Employee Assistance Program (EAP): Employer-paid support for life’s challenges Generous Paid Time Off: Up to 4 weeks of PTO starting out. (Increases with tenure) 7 paid holidays + 2 floating holidays SUMMARY The Patient Access Representative is tasked with checking in a patient, collecting patient copayments, patient registration, handling medical records. He or she is also responsible for performing a variety of office administration tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES Greets patients and visitors to the practice in a professional and welcoming manner Distributes registration forms, financial agreement, privacy policy, benefits assignment and other patient documents Registers patients in the practice management system/EMR by entering information given verbally or on registration forms For existing patients, validates that existing demographic information is correct; updates as necessary For new patients, completes and/or updates patient record initiated by scheduler Ensures patient is registered to use the patient portal; distributes marketing materials as necessary Collects paper documentation brought in by patient and imports them into Electronic Medical Records system Collects Forms and payment, example: Disability or FMLA forms, as needed per patient Collects and scans identification and insurance cards Confirms/updates insurance information and verifies any authorization/referral has been obtained Collect co-payments and outstanding balances at check-In Make patient aware of their financial responsibility based on their benefits at the time of check-in Backs up check-out specialist as necessary; may serve as a backup for other administrative roles Prepares each clinic for the following day to ensure all necessary forms are in the chart Performs miscellaneous administrative or reception duties such as directing visitors (drug reps, salespersons, etc.) to the appropriate individual within the practice . Requirements Requirements QUALIFICATIONS 1-2 years of Medical Front Desk experience preferredIntermediate Computer Skills High school degree or equivalent Excellent written and verbal communication skills Excellent customer service skills Experience utilizing an EMR system PHYSICAL DEMANDSWhile performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. Employee must occasionally lift, push and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.WORK ENVIRONMENTWhile performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate

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Responsibilities

The Patient Access Representative is responsible for checking in patients, collecting copayments, and handling medical records. They also perform various office administration tasks to ensure smooth operations.