Patient Access Rep & Trainer at Community First Medical Center

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Insurance Verification, Customer Service, Medical Terminology, Training, Data Entry, Financial Protocols, Appointment Scheduling, Referral Screening, Communication, Detail Orientation, Problem Solving, Team Collaboration, Bilingual, Workflow Instruction, Patient Support

Industry

Hospitals and Health Care

Description

Description The Patient Access Representative is responsible for a variety of duties necessary to register and pre-register patients, ensure eligibility, verify insurance, issue Advanced Beneficiary Notices and order ancillary testing. The duties performed will illustrate what is best for the patients as well as the development of awareness and cooperation reflecting the interrelationship of departments in caring, comforting, and healing the sick and injured. In addition to registration and verification duties, this role also includes serving as a trainer to staff, providing onboarding education, workflow instruction, and continued support to ensure quality and consistency across the department. ESSENTIAL DUTIES AND RESPONSIBILITIES Register and Pre-Register patients while maintaining productivity, accuracy, and quality standards. Explain the registration process to patients, anticipates and answers patients ‘questions. Ensures that accurate and complete data is entered. Ensure that financial protocols and requirements are met during various points in the revenue cycle. Completes the notification of admission for ER admissions. Performs POS collections as required by the individual insurance plan. Seeks assistance from financial counselors when needed to maintain patient flow. Schedules single and recurring outpatient ancillary and clinic appointments. Maintains and updates provider schedules. Screens referrals and physician orders to make sure they meet medical necessity for the individual provider. Schedule out to ensure ample time to obtain authorizations. Give patient any preps for tests being scheduled. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.Education and/or Experience High School diploma or G.E.D required. Previous registration or related experience preferred. A basic understanding of medical terminology is preferred. Bilingual ability (Spanish/English) preferred. Customer service oriented and detail focused. Community First Medical Center is an affirmative action/equal opportunity employer who is committed to cultivating diversity, equity and inclusion within all aspects of our organizations. We stand against and prohibit discrimination in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Responsibilities

The Patient Access Representative is responsible for registering and pre-registering patients, ensuring eligibility, and verifying insurance. This role also includes training staff and providing onboarding education to maintain quality and consistency across the department.