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Patient Access Representative 1 - ED (7p-7a) at FMOLHS
Baton Rouge, Louisiana, United States -
Full Time

Start Date

Immediate

Expiry Date

06 May, 26

Salary

0.0

Posted On

05 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Registration, Communication Skills, Insurance Verification, Cash Handling, EMTALA Compliance, Behavioral Health Knowledge, Emergency Response, Triage Coordination, Flexibility, Adaptability, High-Stress Environment, Team Collaboration, Patient Care, Screening Information, Disaster Response, Professionalism

Industry

Hospitals and Health Care

Description
The Patient Access Representative 1 - ED (PAR 1) is responsible for accurately registering patients presenting to the Emergency Department, including traumas, stroke patients, disaster response patients, other emergency patients, behavioral health, direct admits to inpatient units, surgery patients, radiology patients, and prisoners. Registration includes validating patient identity, collecting ED-specific screening information, coordinating with ED nurses to ensure patients are triaged in a timely manner, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, determination of in-network and out-of-network status post-stabilization, and balancing of cash. In this fast-paced, high-stress environment, the PAR1 demonstrates professional/effective communication skills with patients and families, physicians, and nurses. They manage patient and visitor concerns during traumas and disasters. The PAR1 is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration, with special emphasis on EMTALA regulations and the No Surprises Act. Team members in the ED must be flexible to change and have an ability to adapt and adjust to a constantly changing environment. Must be able to respond to disaster activation with plans to work on-site until conclusion of activation.
Responsibilities
The Patient Access Representative 1 is responsible for accurately registering patients in the Emergency Department and coordinating with ED nurses for timely triage. They also manage patient concerns during emergencies and ensure compliance with regulations.