Patient Access Representative, Admitting at GENTIVA CERTIFIED HEALTHCARE CORP DBA KINDRED

Columbus, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Customer Service, Attention To Detail, Data Entry, Insurance Verification, Medical Terminology, Multi-tasking, Microsoft Office, Electronic Medical Records, Professional Demeanor

Industry

Hospitals and Health Care

Description

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary The shift for this position is Monday-Friday, 8:00AM - 4:30PM The Registrar is responsible for coordinating patient registration, insurance verification, and financial clearance processes to ensure accurate and timely patient access to services This role involves collecting patient information, verifying insurance eligibility, securing pre-certifications, and collecting payments while maintaining exceptional customer service standards in an acute care hospital setting Essential Functions Register patients for inpatient, outpatient, and emergency services, ensuring the accuracy of demographic and financial information Verify insurance eligibility, benefits, and authorization requirements for scheduled services Provide patients with information on financial obligations, including co-pays, deductibles, and payment options Collect and document payments, issue receipts, and balance cash drawers daily Communicate with clinical staff, physician offices, and ancillary departments to facilitate patient admissions and appointments Distribute and explain forms, documents, and educational materials to patients and family members Respond to patient inquiries regarding registration, insurance, and billing processes Maintain patient confidentiality and comply with HIPAA guidelines in handling patient information Document all patient interactions and update electronic medical records as required Assist with rescheduling and managing patient appointments as needed Knowledge/Skills/Abilities/Expectations Excellent communication and customer service skills Strong attention to detail and accuracy in data entry Basic knowledge of insurance verification and medical terminology Ability to manage multiple tasks in a fast-paced environment Proficiency in Microsoft Office and electronic medical record systems Ability to maintain a professional demeanor under stressful situations Education High School Diploma or GED required Licenses/Certifications None Experience Minimum of 1 year of experience in a healthcare registration, scheduling, or patient access setting preferred Experience with medical terminology and insurance verification is beneficial

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Responsibilities

The Patient Access Representative is responsible for coordinating patient registration, insurance verification, and financial clearance processes. This role involves collecting patient information, verifying insurance eligibility, and maintaining exceptional customer service standards in an acute care hospital setting.