Patient Access Representative- at APPALACHIAN REGIONAL HEALTHCARE IN

Prestonsburg, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

0.0

Posted On

19 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Insurance verification, Patient registration, Scheduling, Data entry, Communication, Customer service, Infection control, PPE usage, Emergency protocol, Attention to detail, Interpersonal skills

Industry

Hospitals and Health Care

Description

Overview The Patient Access department is staffed 24 hours a day with personnel directly responsible for pre-registration insurance verification, scheduling, and registration of all inpatients and outpatient into the organization. Arranges for the efficient and orderly admission of inpatients and registration of individuals who have hospital-based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of their rights to make decisions regarding their healthcare, conditions of admission, patient rights and financial responsibilities, hospital policies and procedures. Answers and directs calls to appropriate areas, follows hospital protocol regarding emergency codes and overhead announcements. Interviews incoming patient or patient representatives and enters information required for registration into computer database. Distributes appropriate information to ancillary departments. Participates in department meetings, hospital and department in services, performance improvement and CQI activities. Adheres to infection control policies and guidelines appropriate for their work area. Hand hygiene and PPE (job applicable) followed when appropriate. Qualifications Minimum Education: High School diploma or equivalent required. Associate’s degree preferred. Minimum Work Experience: High School Diploma or Equivalency required. Two years experience in healthcare registration preferred Excellent verbal, presentation and written communication skills. Required to comply with OSHA regulations for the N95 respirator training and fit testing. (job classifications that require fit testing) Required Skills, Knowledge, and Abilities: Ability to communicate in English, both orally and written. Ability to work independently within general guidelines. Ability to work well with others in a calm, friendly manner in a high volume, high stress environment. Ability to remain focused amid frequent interruptions.

Responsibilities

The Patient Access Representative is responsible for pre-registration, insurance verification, and scheduling of all hospital inpatients and outpatients. They also collect patient information, explain hospital policies, and ensure patients are aware of their rights and financial responsibilities.