Patient Access Representative- at APPALACHIAN REGIONAL HEALTHCARE INC

Prestonsburg, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Pre-registration, Insurance Verification, Scheduling, Registration, Patient Information Collection, Communication, Computer Database Entry, Infection Control, Hand Hygiene, PPE Usage, Verbal Communication, Written Communication, Presentation Skills

Industry

Hospitals and Health Care

Description

Overview The Patient Access department is staffed 24 hours a day with personnel directly responsible for pre-registration insurance verification, scheduling, and registration of all inpatients and outpatient into the organization. Arranges for the efficient and orderly admission of inpatients and registration of individuals who have hospital-based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of their rights to make decisions regarding their healthcare, conditions of admission, patient rights and financial responsibilities, hospital policies and procedures. Answers and directs calls to appropriate areas, follows hospital protocol regarding emergency codes and overhead announcements. Interviews incoming patient or patient representatives and enters information required for registration into computer database. Distributes appropriate information to ancillary departments. Participates in department meetings, hospital and department in services, performance improvement and CQI activities. Adheres to infection control policies and guidelines appropriate for their work area. Hand hygiene and PPE (job applicable) followed when appropriate. Qualifications Minimum Education: High School diploma or equivalent required. Associate’s degree preferred. Minimum Work Experience: High School Diploma or Equivalency required. Two years experience in healthcare registration preferred Excellent verbal, presentation and written communication skills. Required to comply with OSHA regulations for the N95 respirator training and fit testing. (job classifications that require fit testing) Required Skills, Knowledge, and Abilities: Ability to communicate in English, both orally and written. Ability to work independently within general guidelines. Ability to work well with others in a calm, friendly manner in a high volume, high stress environment. Ability to remain focused amid frequent interruptions.

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Responsibilities

Personnel in the Patient Access department are responsible for 24-hour operations including pre-registration, insurance verification, scheduling, and registration for all hospital admissions and outpatient procedures. This role involves collecting patient information, ensuring patients understand their rights and financial responsibilities, and directing incoming calls.