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Patient Access Representative (Days) - Emergency Registration at OSU Medical Center Career Site
Tulsa, Oklahoma, United States -
Full Time

Start Date

Immediate

Expiry Date

19 Oct, 26

Salary

0.0

Posted On

21 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Insurance Verification, Patient Access, Customer Service, Data Entry, Medical Billing, Microsoft Office Suite, Epic, Interpersonal Communication, Patient Confidentiality, Organizational Skills

Industry

Hospitals and Health Care

Description
The Emergency Room Registration Representative is accountable for directing patients and visitors, obtaining benefits, eligibility, and authorizations for treatment. The representative will be responsible for entering information to complete the registration, including obtaining signatures and collecting applicable patient liability on accounts, as well as answering incoming calls. Excellent customer service skills are a must. Representatives must have the ability to properly collect, enter, and/or accurately update financial and demographic information into a computer; maintain patient confidentiality; provide clear and concise information to those who request it; be able to handle multiple tasks at one time; and be detail-oriented. The position tends to be fast-paced at times, and you will be required to perform other job duties as assigned.  This position is for Tuesday, Wednesday, Thursday 6:30am - 7:30pm. * High School Diploma or equivalent (required). * Previous experience in insurance verification, patient access, or a healthcare-related field * Knowledge of insurance terminology, plans, and billing processes. * Strong attention to detail and organizational skills. * Excellent communication and interpersonal skills, both written and verbal. * Ability to manage multiple tasks and work in a fast-paced environment. * Proficient with Microsoft Office Suite and experience with insurance verification or billing software. * Ability to maintain confidentiality and adhere to privacy and regulatory standards. * Epic experience is a plus.
Responsibilities
Responsible for directing patients, obtaining insurance authorizations, and completing registration processes in the Emergency Room. The role involves collecting patient liability, updating demographic information, and managing incoming calls in a fast-paced environment.