Patient Access Representative - Family Internal Medicine at McLaren Health Care

Bay City, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Dec, 25

Salary

0.0

Posted On

21 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Access, Customer Service, Medical Billing, Insurance Verification, Financial Clearance, Microsoft Office, Excel, Word, HIPAA Compliance, CPT Knowledge, HCPCS Knowledge, ICD-10 Knowledge, Time Management, Confidentiality, Quality Improvement, Cost Effective Measures

Industry

Hospitals and Health Care

Description

Under minimum direction, the Patient Access Representative II is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative II is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities. Responsibilities: • Completes all assigned tasks and responsibilities of Patient Access Representative II accurately and in a timely manner. • Responds promptly, professionally and courteously to all customers’ needs. • Cooperates and communicates effectively with all McLaren Health Care team members. • Contributes to continuous quality improvement efforts. • Completes complex tasks accurately and timely. May seek guidance and direction from Rep III and supervisor as needed for complex assignments. • Organizes time and prioritizes effectively. • Practices cost effective measures. • Maintains confidentiality in all matters regarding patients, the hospital, the department and human resources. • Complies with HIPAA regulations and Patient Bill of Rights. • Flexes to meet department needs and objectives. • Follows all safety and health standards. • Other duties as assigned or when necessary to maintain efficient operation of the department and the company as a whole. Required: • High School Diploma or GED • Minimum of 4 years of Patient Access, Customer Service or Medical work experience OR Associates Degree in related field and 2 years of Patient Access or Medical Billing work experience. • Internal employees much have no corrective actions • Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators Preferred: • Certification in medical billing, coding, or equivalent job specific certification • Working knowledge of CPT, HCPCS, and ICD-10 • Six years’ experience in progressively more responsible finance and/or healthcare revenue cycle functions

Responsibilities

The Patient Access Representative II is responsible for completing tasks related to registration, financial clearance, and insurance verification. They must respond to customer needs promptly and maintain confidentiality while adhering to quality and productivity standards.