Patient Access Representative | Full-Time | Days at UF Health

Gainesville, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial counseling, Patient registration, Insurance verification, Medical terminology, Billing and collections, Data entry, Communication, Analytical skills, Customer service, Computer proficiency, Time management, Problem solving, Documentation, Attention to detail, Professionalism

Industry

Hospitals and Health Care

Description

Overview Provides financial counseling to inpatients, their guarantors, and selected outpatient groups by collecting and analyzing socioeconomic and insurance information, establishing or verifying medical record numbers, completing patient registration and financial screening, verifying third-party coverage, obtaining precertification's for multiple billing entities, collecting deposits and co-pays, facilitating credit applications and sponsorship referrals, securing required documentation and signatures, coordinating financial matters with internal and external departments, and referring non-financial patient concerns to the appropriate department or agency as needed. Qualifications Minimum Education and Experience Requirements High school diploma or equivalent required; college degree or related coursework preferred Minimum of three (3) years of experience in a business office required Experience with a healthcare provider, healthcare-related business, or related industry (e.g., insurance) with emphasis on third-party payer requirements required Shands-specific experience related to patient demographics, Admissions Financial Arrangements, billing and collections, patient records processing, or similar functions with direct public contact may be substituted for required experience Working knowledge of medical and insurance industry terminology required Demonstrated ability to manage multiple tasks simultaneously, adapt to changing priorities, and make timely, accurate judgment decisions Ability to communicate effectively with healthcare professionals and work independently with minimal supervision Proficiency in computer applications and the ability to work across multiple computer systems Exceptional verbal, analytical, and written communication skills Must be adaptable, tactful, and able to work well under pressure Understanding of the importance of a “first impression” role, including appropriate dress, attitude, and professionalism Motor Vehicle Operator Designation None provided Licensure/Certification/Registration CPAT preferred

Responsibilities

The representative provides financial counseling to patients by collecting socioeconomic and insurance information and completing registration and financial screening. They also coordinate financial matters with internal and external departments and facilitate credit applications and sponsorship referrals.