Patient Access Representative I Emergency Department - PT Evening at Huntington Hospital, NY

Pasadena, California, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

31.0

Posted On

08 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Healthcare Experience, Registration, Scheduling, Authorizations, Call Center, Revenue Cycle, Typing, Interpersonal Skills, Written Communication, Oral Communication, Insurance Policies, Financial Counseling, Patient Registration, Eligibility Verification, Cash Deposits

Industry

Hospitals and Health Care

Description

** Internal Workers – Please log into your Workday account to apply ** Huntington Hospital Employee Login Department: 856002 Emergency Room Registration Expectations: Patient Access Representatives (PAR I) are responsible for providing patients with a welcoming experience, while facilitating patient's access to care. The PAR I performs a variety of Patient Access activities for patients throughout the hospital for Inpatient, Outpatient and/or Emergency Services. The PAR I is cross trained to support roles and responsibilities throughout Patient Access to include scheduling, pre-registration, financial clearance, referrals, authorizations, financial counseling, and patient arrival & registration. The PAR I duties will include understanding of insurance policies and procedures to determine insurance eligibility, benefits, and authorization requirements, third party liability (TPL), Medi-Cal / Medicare eligibility verification, workers compensation eligibility, provide patient estimates, determine patient liability and secure cash deposits (co-pays, deductibles, cash packages). Provides superior customer service through all personal and professional interactions with all customers within Huntington Health. EDUCATION: High school diploma or equivalent required. Associate Degree/College Diploma in Hospital Administration or equivalent preferred. EXPERIENCE/TRAINING: Minimum 1 year Customer Service experience required. Healthcare experience in registration, scheduling, authorizations, call center and/or revenue cycle related roles preferred. SKILLS: Typing 35 wpm required. Must pass competency tests on a regular basis. Must demonstrate competencies and knowledge while performing job duties, interact with sensitivity and attention to the patient population(s) served. Must have the ability to promote positive customer service while working in a highly demanding and complex environment. Excellent interpersonal, written & oral communication skills for interacting w/ patients, payers, physicians & other HH Customers. Worker Type: Regular Part time Shift: Evenings Location: 100 W California Blvd Pasadena, CA 91105 ‎ Pay Range: The estimated base rate for this position is $24.00 - $31.00. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. When you join the Huntington Health team, you are aligning yourself with an organization whose values drive our philosophy of compassionate community care. Over the past 129 years, we’ve grown from a small 16-bed hospital to a nationally recognized healthcare leader with 619 beds. As part of our commitment to providing equitable, high-quality care to all members of our community, we embrace differences and work hard to create a place of belonging for our patients and our employees. When you join the Huntington family, you’ll be empowered to enact change that continuously improves our ability to deliver world-class care, with kindness and dignity, to all who need it.

Responsibilities

Patient Access Representatives are responsible for providing patients with a welcoming experience while facilitating access to care. They perform various Patient Access activities including scheduling, pre-registration, financial clearance, and patient arrival & registration.