JOB DESCRIPTION SUMMARY:

This position will function as a subject matter expert for the department and will help coach and mentor less experienced staff on all aspects of Patient Access Services and the Revenue Cycle. This position is responsible for completing the financial clearance process within PAS and creating the first impression of WTH’s services to patients and families and other external customers. Responsible for obtaining, coordination, and directing information from patients, physician offices, hospital departments, and clinics in order to schedule patient appointments. PAS reps may also be responsible for scheduling patients.

EDUCATION:

• High School Graduate, or equivalent

EXPERIENCE:

• 2-3 years of health care or related experience required

KNOWLEDGE, SKILLS, AND ABILITIES:

• Demonstrate proficiency and ability performing the following functions: Financial Clearance, Financial Counseling, Scheduling, Registration, ED Registration, and Patient Access.
• Understanding of healthcare business and finance principles with special emphasis on hospital and physician access services.
• Demonstrated knowledge of healthcare management, registration, billing, and collection processes for government, grant, and non-government funding sources.
• Demonstrated detailed working knowledge of Patient Access procedures and healthcare reimbursement to include familiarity with various payer mixes.
• Comfort with data entry within Revenue Cycle software, patient management systems and Windows-based applications preferred.
• Strong experience with patient accounting systems and knowledge of word processing and spreadsheet applications.
• Strong interpersonal skills and the ability to work through a variety of issues in a diplomatic fashion required.

Please refer the Job description for details