Patient Access Representative at OSF HealthCare

Escanaba, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

0.0

Posted On

03 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient registration, Medical record management, Insurance verification, Customer service, Deductive reasoning, Logic skills, Communication skills, Interpersonal skills, Microsoft software, Analytical skills, Problem solving, Revenue cycle, Medical terminology, CPT4, ICD9/10, HCPCS

Industry

Hospitals and Health Care

Description

Total Rewards "Your life - our Mission" OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF. Pay for this position is $18.77/hour. This is an Hourly position. Comprehensive Benefits Package -BCBS Medical, Dental, Vision, 401k with 5% match, Tuition Reimbursement and more! Overview POSITION SUMMARY: The Patient Access Representative ensures each registered patient has a complete and accurate OSF medical record, which includes patient demographics, insurance coverage, responsible guarantor and registration precision in a manner which they understand what services they are receiving, their financial responsibilities for the services provided, and expectations of them while at the facility. Excellent patient service skills are expected to create an exceptional first impression of OSF's services to the patients, families, and other external patients over the phone or in person. A high degree of deductive reasoning and logic skills are necessary in order to solve issues that can arise in a complex, multi-payer situation. Qualifications REQUIRED QUALIFICATIONS: Education: High School/GED Experience: 1 year in an office clerical setting Other skills/knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem solving skills, with the ability to be detail oriented. Required to complete all role specific revenue cycle training and certification within 12 months. PREFERRED QUALIFICATIONS: Experience: 3 years in an office clerical setting or customer service environment. Direct experience in a revenue cycle or medical setting. Other skills/knowledge: Advanced knowledge of CPT4, ICD9/10, HCPCS, and modifiers. Knowledge of medical terminology. OSF HealthCare is an Equal Opportunity Employer.

Responsibilities

The Patient Access Representative is responsible for ensuring accurate patient registration, including demographic and insurance information. They provide exceptional service to patients and families while explaining financial responsibilities and facility expectations.