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Patient Access Representative | Patient Access | Variable Shift at UF Health
The Villages, Florida, United States -
Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient billing, Customer service, Revenue cycle operations, Insurance verification, Financial counseling, Billing discrepancies, Account inquiries, Communication skills, Patient-focused approach, Healthcare regulations, Compliance standards, Payment plan options, Patient privacy standards

Industry

Hospitals and Health Care

Description
Overview Manages patient account inquiries and resolves billing discrepancies to ensure accurate and timely account handling. Assists patients in understanding their financial responsibilities and insurance coverage, while coordinating with healthcare providers and insurance companies to verify benefits. Guides patients through payment plans and financial assistance programs, communicates billing policies clearly, and monitors account status to follow up on outstanding balances. Supports the implementation of service improvements and compliance initiatives to enhance patient account management. Responsibilities Key Qualifications • 2+ years of experience in patient billing, customer service, or revenue cycle operations • Knowledge of insurance verification, billing processes, and financial counseling • Experience resolving billing discrepancies and managing patient account inquiries • Strong communication and customer service skills with a patient-focused approach • Understanding of healthcare regulations and compliance standards Qualifications Minimum Requirements • High school diploma or equivalent required • 1+ years of experience in patient financial counseling, medical billing, or a related healthcare setting • Knowledge of insurance coverage, benefits, and payment plan options • Strong communication and customer service skills with a patient-focused approach • Experience resolving billing discrepancies and managing account inquiries • Familiarity with healthcare regulations and patient privacy standards
Responsibilities
Manages patient account inquiries and resolves billing discrepancies to ensure accurate account handling. Assists patients with financial responsibilities, insurance verification, and the coordination of payment plans.