Patient Access Representative at Puyallup Tribal Health Authority

Tacoma, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

25.0

Posted On

08 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Administrative Support, Attention to Detail, Electronic Health Record, Scheduling Systems, Insurance Verification, Confidentiality, Communication, Teamwork, Cultural Sensitivity, Problem Solving, Time Management, Compassion, Professionalism, Adaptability, Learning Agility

Industry

Hospitals and Health Care

Description

Description Make a Meaningful Difference and Join Our Team as a Patient Access Representative! Location: Puyallup Tribal Health Authority | Tacoma, WA | On-Site Schedule: Full-Time | Mon – Fri, 8:00 AM – 5:00 PM Hiring Range: $20.20 - $25.00 per hour Position Close Date: November 21, 2025 Are you passionate about helping others and making a real difference in your community? Start your healthcare career as a Patient Access Representative at the Puyallup Tribal Health Authority (PTHA) — a culturally grounded, patient-centered organization serving the Indigenous community with compassion and purpose. As a Patient Access Representative, you'll be the warm and welcoming first point of contact for patients accessing care. This is a fantastic entry-level opportunity to join a mission-driven healthcare team and gain valuable experience in a high-volume, fast-paced clinical setting. What You’ll Do: As a Patient Access Representative, you’ll play a key role in supporting patient access and ensuring every visitor feels respected, cared for, and informed. You'll have a variety of responsibilities including: Greet and assist patients and visitors in person and over the phone with warmth and professionalism Guide patients through check-in process and help complete forms Learn and support functions in the Electronic Health Record and scheduling systems Register new and returning patients, verify insurance, and update records Assist in appointment reminders, chart preparation, and administrative support tasks Uphold confidentiality and customer service standards in all interactions What You Bring: HS Diploma or GED Recent direct customer/patient front desk experience providing demonstrable excellent customer service and administrative support A proven track record of excellent attendance and attention to detail Strong desire and ability to quickly learn new computer systems Why PTHA? We are more than a clinic — we're a culturally grounded, patient-first health and wellness center serving the Indigenous community. We value teamwork, integrity, and community well-being. Here, your work has meaning. Work in a mission-driven, accredited organization Serve a close-knit patient population in an urban reservation setting Enjoy opportunities for professional development and training Experience a strong support system and inclusive team culture Perks of the Role: Meaningful Mission – Contribute to the overall wellness of a tribally operated health organization dedicated to serving the Indigenous community Competitive Compensation – Receive a fair salary that reflects your expertise and the impact of your work Supportive Team Culture – Join a collaborative and inclusive environment where respect and ethics are core values Cultural Enrichment – Work in an organization that values and integrates Indigenous traditions, community care, and cultural sensitivity Stability & Impact – Be part of a long-standing, accredited institution that plays a vital role in community health and development PTHA Employee Benefits: Supportive environment that values a healthy work/life balance Medical/Dental/Vision monthly premiums paid 100% by PTHA for employees (health coverage begins the first of the month following hire date) (13) annual leave (vacation) days + (13) annual sick leave days (18+) annual paid holidays including a birthday holiday 401(k) with annual profit-sharing contributions after (2) years of service Life and AD&D insurance coverage Have student loans? PTHA is an approved loan repayment site for various student loan programs Whether you're beginning your journey in healthcare or looking for meaningful work in service of Indigenous health and wellness, PTHA is the place to be. Our team works together to uphold traditions, promote wellness, and provide exceptional care — and we’d love to have you join us! Apply today to be a Patient Access Representative and take the first step toward a rewarding future at PTHA! In accordance with federal law, Native American Preference in employment applies and job placements are given on a competitive basis, using job related factors.

Responsibilities

As a Patient Access Representative, you will greet and assist patients and visitors, guiding them through the check-in process and ensuring they feel respected and informed. You will also handle administrative tasks such as registering patients, verifying insurance, and maintaining confidentiality.