Patient Access Representative (Registration) - Per Diem at Springfield Hospital, Inc

Springfield, Vermont, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

22.5

Posted On

16 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Scheduling, Insurance Verification, Authorization, Pre-registration, Financial Responsibility, Registration, Communication Skills, Analytical Skills, Critical Thinking, Self-motivation, Adaptability, Microsoft Office Suite, Typing Skills, Telephone Management, Electronic Health Records

Industry

Hospitals and Health Care

Description

Description The Patient Access Representative will: Ensure an exceptional patient experience through high-quality customer service and seamless access to hospital and clinical services. Perfomr key responsibilities include scheduling, insurance verification, obtaining and verifying authorizations, pre-registration, collecting patient financial responsibility, and registration. Maintain a thorough understanding of standard operating procedures to ensure efficiency and accuracy. Proactively improve the patient experience while minimizing financial risk. Demonstrate a commitment to Springfield Hospital’s values while actively contributing to its mission and vision. Requirements High School Diploma or GED (preferred) Minimum of one year in a customer service role. Exemplifies outstanding oral and written communication skills, ensuring clarity, professionalism, and effectiveness in all interactions. Effectively communicates to facilitate problem-solving, conflict resolution, and collaboration, fostering a positive and productive work environment. Exhibits strong analytical and critical-thinking skills, proactively identifying and resolving challenges while efficiently managing multiple priorities. Demonstrates a high level of self-motivation, autonomy, and initiative, consistently driving tasks and projects to successful completion. Welcomes change and adapts seamlessly to evolving processes, embracing operational workflow improvements without being negatively impacted. Proficient in Microsoft Office Suite, including Teams, Word, Excel, PowerPoint, Outlook, and other essential applications. Exhibits proficient and accurate typing skills with efficiency and speed. Operates and manages the telephone tree system for incoming calls, ensuring efficient call routing and optimal patient experience. Effectively navigates electronic health record (EHR) systems for patient documentation and record management. Salary Range: The base rate for this position is $19.00 - $22.50 per hour. The hourly range reflected above is a good faith estimate of base pay for the position. The rate for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.

Responsibilities

The Patient Access Representative ensures an exceptional patient experience through high-quality customer service and seamless access to hospital and clinical services. Key responsibilities include scheduling, insurance verification, obtaining authorizations, pre-registration, and collecting patient financial responsibility.