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Patient Access Representative | UF Health Corporation | Part-Time | Days at UF Health

Gainesville, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jul, 26

Salary

0.0

Posted On

18 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient account management, Billing discrepancies, Insurance verification, Financial counseling, Medical billing, Customer service, Communication, Payment plans, Financial assistance, Compliance, Healthcare regulations, Patient privacy standards

Industry

Hospitals and Health Care

Description

Overview Manages patient account inquiries and resolves billing discrepancies to ensure accurate and timely account handling. Assists patients in understanding their financial responsibilities and insurance coverage, while coordinating with healthcare providers and insurance companies to verify benefits. Guides patients through payment plans and financial assistance programs, communicates billing policies clearly, and monitors account status to follow up on outstanding balances. Supports the implementation of service improvements and compliance initiatives to enhance patient account management. Responsibilities • Manages patient account inquiries and resolves billing issues promptly. • Educates patients on insurance coverage and financial responsibilities. • Coordinates with providers and insurers to verify benefits and resolve discrepancies. • Assists patients with payment plans and financial assistance options. • Communicates billing policies and monitors account balances. • Supports compliance with healthcare regulations and billing policies. Qualifications High School diploma or equivalent • 1+ years experience in patient financial counseling or medical billing • Knowledge of insurance coverage, benefits, and payment plans • Strong communication and customer service skills • Experience resolving billing discrepancies and managing account inquiries • Familiarity with healthcare regulations and patient privacy standards

Responsibilities

The representative manages patient account inquiries, resolves billing discrepancies, and assists patients with financial responsibilities and insurance coverage. They also coordinate with healthcare providers and insurers to verify benefits and ensure compliance with billing policies.