Responsibilities/Job Description:

WE HIRE PATIENT ACCESS SCHEDULERS IN A CLASS FORMAT TIED TO TRAINING SCHEDULES. TRAINING IS THE FIRST 4 WEEKS OF EMPLOYMENT SO WE START A GROUP OF INDIVIDUALS TO GO THRU TRAINING ALL TOGETHER. WE WILL BE LOOKING TO START OUR NEXT CLASS AUGUST 18, 2025 (TENTATIVELY). WE DON’T CURRENTLY KNOW THE SCHEDULES/SHIFTS WE WILL BE LOOKING TO FILL, BUT HISTORICALLY IT TENDS TO BE A VARIETY OF SHIFTS/SCHEDULES. TYPICALLY EITHER DAY OR EVENING, SOME PART-TIME, SOME FULL-TIME. SOME SCHEDULES MAY INCLUDE WEEKEND DAYS AND OTHERS MAY NOT.

The Patient Access Scheduler position is responsible for:

• Pre-registering and scheduling patient appointments for assigned services to the appropriate location with appropriate providers in an attentive and courteous manner.
• Directs calls to appropriate area for services not provided in Patient Access Scheduling.
• Receives requests for information and ensures that material is distributed in a timely manner.
• Schedules, admits, and pre-authorizes insurance for all patients in area assigned.
• Acting as the first point of contact for our system, partners with the caller/patient to facilitate an empathetic and compassionate solution, assisting the patient in navigating our complex system.
• Ability to work in a remote environment, maintaining quality and performance expectations in a self-directed manner.

REQUIRED QUALIFICATIONS

• High School Diploma or equivalent
• 2 years in a direct customer facing sales or service setting

PREFERRED QUALIFICATIONS

• Associate of Arts Associates Degree or completion of medical terminology program
• 2 years experience in a medical setting
  Qualifications:
  $20.42-$28.82 Hourl

• Pre-registering and scheduling patient appointments for assigned services to the appropriate location with appropriate providers in an attentive and courteous manner.
• Directs calls to appropriate area for services not provided in Patient Access Scheduling.
• Receives requests for information and ensures that material is distributed in a timely manner.
• Schedules, admits, and pre-authorizes insurance for all patients in area assigned.
• Acting as the first point of contact for our system, partners with the caller/patient to facilitate an empathetic and compassionate solution, assisting the patient in navigating our complex system.
• Ability to work in a remote environment, maintaining quality and performance expectations in a self-directed manner