Patient Access Specialist (27170) at Near North Health

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

19.0

Posted On

18 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Patient Registration, Scheduling, Communication Skills, Medical Terminology, Healthcare Practices, Office Software, Electronic Health Records, Collaboration, Adaptability, Initiative

Industry

Hospitals and Health Care

Description

Job Details Job Location: Near North Health Service - Chicago, IL 60610 Position Type: Full Time Salary Range: $18.00 - $19.00 Hourly Join a Legacy of Care and Compassion at Near North Health! Are you passionate about transforming lives and creating healthier communities? Do you thrive in a dynamic environment where your leadership, innovation, and dedication can shine? If so, we’re thrilled to invite you to join Near North Health as our next Patient Access Specialist! Near North Health has been a cornerstone of Chicago's healthcare community since 1966. Our mission is simple yet powerful: provide accessible, affordable, and high-quality primary healthcare to everyone, regardless of financial circumstances. We are one of the largest providers of community-based primary care in Chicago, and we need your expertise to expand our reach and deepen our impact. Your Role As a Patient Access Specialist at Near North Health, you’ll be the first welcoming face for our patients, playing a vital role in creating an exceptional care experience. You’ll provide outstanding customer service, seamlessly manage patient registration and scheduling, and act as a guide to help patients navigate our health centers. From ensuring accurate records to assisting patients with financial resources, your proactive and compassionate approach will help eliminate barriers to care. By collaborating with the Patient Care Team and embracing innovation, you’ll directly contribute to improving community health and fostering a positive, inclusive environment for all. Core Competencies Mission Alignment: Demonstrates a passion for Near North Health’s mission and values, with a commitment to advancing community health. Collaboration: Works effectively with diverse teams and fosters a collaborative, inclusive work environment. Adaptability: Thrives in a dynamic environment, capable of managing multiple priorities with flexibility. Initiative: Proactively identifies opportunities for improvement and takes the initiative to implement solutions. Qualifications Education Requirements: High school diploma or an equivalent combination of education and experience. Experience: Proven experience in a customer service role, preferably in healthcare, hospitality, or a related field. Excellent verbal and written communication skills. Basic understanding of medical terminology and healthcare practices is desirable. Proficiency in office software and electronic health records systems. To view full job description: Click here Our Amazing Benefits Package At Near North Health, we care for our team as much as we care for our community. We offer an exceptional benefits package designed to support your health, financial security, and overall well-being, including: Health and Wellness: Enjoy premium health, dental, and vision coverage, along with Health Savings Account (HSA) and Flexible Spending Account (FSA) options to support the health and well-being of you and your family. Financial Security: Benefit from generous retirement plans with company contributions, a tax-deferred annuity for additional savings, life insurance options, AD&D coverage, critical illness coverage, and a 24-hour accident plan that protects you both on and off the job. Work-Life Balance: Take advantage of ample paid time off, including vacation, sick days, and 9 paid holidays, to recharge and spend meaningful time with loved ones. Commuter benefits are also available to ease your daily travel. Professional Growth: Access ongoing training, development programs, and tuition reimbursement to help you achieve your career aspirations. Employee Wellness: Prioritize your emotional and psychological well-being with our Employee Assistance Program (EAP) and access to mental health resources through Modern Health. Compensation Compensation is determined based on each candidate’s experience, skills, and education, within the established range for the role. Candidates who meet the minimum requirements will typically start at the entry level of the range, with additional qualifications reflected in the final compensation package. Disclaimer: This position is grant-funded, and continued employment is contingent upon the availability of funding. While we strive to secure ongoing support, grant-funded positions are subject to renewal based on program needs and funding availability. Near North Health is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply. Let's work together to make a difference in the lives of our community members! Qualifications

Responsibilities

As a Patient Access Specialist, you will provide outstanding customer service and manage patient registration and scheduling. You will also assist patients in navigating health centers and help eliminate barriers to care.