Patient Access Specialist at Corewell Health

Wayne, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Customer Service, Insurance Information, ICD-9 Coding, ICD-10 Coding, CPT Coding, Effective Communication, Office Equipment Operation, Appointment Scheduling, HIPAA Regulations, Patient Estimations, Prioritization, Collaboration, Data Entry, Transporting Patients, Call Management

Industry

Hospitals and Health Care

Description

Job Summary Under the direction of the Manager of Patient Access, this position is accountable for registering patients in an accurate and timely manner by obtaining individual identifying and biographical data following appropriate check in processes. This position rotates departments (including but not limited to emergency, outpatient, labs). Essential Functions Schedules appointments as deemed appropriate by the department and performs patient registration activities including pre-registration: obtaining insurance information, medical and demographic data, entry of appropriate diagnostic ICD-9 and/or ICD-10 CPT coding, and other information related to diagnostic procedures in order to ensure billing accuracy. Answers the phones and directs calls in a courteous and efficient manner. Relays information to patients and family members according to and following HIPAA Regulations. Prepares patient liability estimations for both pre-service/scheduled services and walk ins. The ability to prioritize work. Utilize effective communication skills to incorporate Corewell Health standards while providing service to patients, colleagues, other departments, and physician offices. Operates standard office equipment such as Microsoft systems, calculators, photocopiers, fax machine. Works with the Pre-service Center and/or physician’s office to obtain or change authorizations required per Imaging protocols or script compliance. Transport and escort patients via wheelchair as needed Informs patients of delays in appointment times when requested. Calls the physician/physician’s office/Quest labs when patients arrive without a script or required labs. Qualifications Required High School Diploma or equivalent 1 year of relevant experience in customer service role or health care industry. About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Wayne Hospital - 33155 Annapolis - Wayne Department Name Patient Registration Wayne - Corporate Employment Type Full time Shift Rotating (United States of America) Weekly Scheduled Hours 40 Hours of Work Rotating Shifts Days Worked Sunday to Saturday Weekend Frequency Every other weekend CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447. People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.

Responsibilities

The Patient Access Specialist is responsible for registering patients accurately and timely, including obtaining necessary biographical data and insurance information. They also handle appointment scheduling and ensure compliance with HIPAA regulations while providing excellent customer service.