PATIENT ACCESS SPECIALIST at Premier Health

Middletown, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Apr, 26

Salary

0.0

Posted On

11 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Focus, Patience, Composure, Compassion, Time Management, Interpersonal Savvy, Functional Skills, Technical Skills, Financial Assessment, Registration, Insurance Verification, Confidentiality, Privacy Rights, Financial Counseling, Co-Pay Collection, Appointment Scheduling

Industry

Hospitals and Health Care

Description

ATRIUM MEDICAL CENTER PATIENT ACCESS SPECIALIST / REGISTRATION VARIED SHIFTS, FLEX, FLOAT, WITH WEEKENDS, HOLIDAYS ROTATION (MUST BE ABLE TO WORK ANY SHIFT) FULL TIME / 80 HOURS PER PAY PERIOD *POSSIBLY ELIGIBLE FOR A BONUS The Patient Access Specialist is responsible for the financial counseling, collecting co-pays and deductibles and/or providing financial assistance education to patients and their families. They are responsible for stat registering, scheduling appointments, completion of registration by collecting and entering all pertinent financial and demographic information into the ADT system, verifying insurance benefit information, generation of the ABN, reviewing orders for compliancy, completion of MSP, obtaining financial and treatment consents, placing of ordered medical procedures, obtaining a pre-certification when applicable while maintaining compliance with regulatory requirements. The Patient Access Specialist must demonstrate Customer Focus with Patience, Composure, and Compassion. Must be able to Deal with Ambiguity by effectively coping with change; possess strong Time Management skills, Interpersonal Savvy, while supporting Peer Relationships. Demonstrates expert Functional/Technical skills while providing financial assessment and evaluation of each patient entering the hospital. The Patient Access Specialist must comprehend the hospital’s financial policies, possess the ability to apply it to the patient, and secure payment for the patient’s hospital liability. Patient Access Specialist are required to maintain excellent customer service standards at all times in order to effectively communicate with physicians, physician offices, patients, and co-workers. Patient Access Specialists are required to efficiently perform all duties while ensuring patient confidentiality and privacy rights. Education Minimum Level of Education Required: High School completion / GED Additional requirements: Preferred educational qualifications: Associates Degree preferred in healthcare or related business field. Position specific testing requirement: Must be proficient in Windows-based computer technology, including keyboarding and typing at least 25 wpm. Licensure/Certification/Registration Medical Terminology certification preferred. Experience Minimum Level of Experience Required: 1 - 3 years of job-related experience Preferred experience: Customer service, general clerical/office, hospital, medical office/clinic, or insurance company. Applicable class work may be substituted for previous work experience.

Responsibilities

The Patient Access Specialist is responsible for financial counseling, collecting co-pays, and registering patients. They must ensure compliance with regulatory requirements while maintaining excellent customer service standards.