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Patient Access Specialist-Transplant | Financial Services | Full Time | Day at UF Health
Gainesville, Florida, United States -
Full Time

Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

0.0

Posted On

08 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient financial counseling, Insurance verification, Benefit explanation, Payment plan coordination, Financial assistance programs, Billing inquiry resolution, Healthcare billing regulations, Patient privacy standards, Account management, Interpersonal skills, Communication skills, Documentation

Industry

Hospitals and Health Care

Description
Overview Plays a vital role in assisting patients with understanding and managing their financial responsibilities related to medical care. Guides patients through insurance verification, explaining benefits, and coordinating payment plans or financial assistance programs. Communicates to resolve billing inquiries and collaborates with healthcare providers and billing departments to maintain accurate account information. Educates patients on financial resources, monitors outstanding balances, and ensures thorough documentation of all interactions and arrangements. Responsibilities Key Responsibilities • Assists patients in understanding and managing financial responsibilities related to medical care. • Verifies insurance coverage and explains benefits to patients. • Coordinates payment plans and financial assistance programs. • Resolves billing inquiries and collaborates with providers and billing departments. • Educates patients on available financial resources. • Monitors outstanding balances and documents all interactions. Qualifications Education: High school diploma or equivalent required. College degree or related coursework preferred Experience: • 3+ years of experience in patient financial counseling or account management. • Expertise in insurance verification and explaining patient benefits. • Experience coordinating payment plans and financial assistance programs. • Strong interpersonal and communication skills. • Knowledge of healthcare billing regulations and patient privacy standards.
Responsibilities
The specialist assists patients in managing financial responsibilities by verifying insurance, explaining benefits, and coordinating payment plans. They also resolve billing inquiries and educate patients on available financial resources while maintaining accurate documentation.