Patient Access Team Lead at UnityPoint Health

Des Moines, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Skills, Patient Access, Billing, Revenue Cycle, Communication, Multicultural Sensitivity, Microsoft Office, Customer Focus, Critical Thinking, Independent Judgement

Industry

Description

Overview Shift: M-F 7:30am-4pm- Flexibility in schedule required as hours change as needed; also includes weekend on call rotation Responsible for overseeing daily registration processes as outlined by UnityPoint Health Des Moines Patient Access policies and standards. This position includes account management of registration errors. Monitors volumes of department and shifts staff as needed. Works with Managers group and makes recommendations for retraining staff on insurance and/or registration issues. Responsible for reviewing forms, policies and procedures to ensure they are up to date. Participates in monthly staff meetings to include training on new procedures and updates on various registration related issues. Participate in rotating weekend on call rotation. Additional responsibilities include working collaboratively with Patient Access Director, Manager(s) and Supervisor. Why UnityPoint Health? At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities • Interviews patient / family member to obtain accurate demographic and financial data during the registration process. • Provides as a point of contact during assigned shift and provides leadership. Qualifications Education: High school graduate or GED equivalent Experience: Prefer individuals with strong analytical skills and prior experience working in a Patient Access, Billing or Revenue Cycle area. License(s)/Certification(s): Valid driver’s license when driving any vehicle for work-related reasons. Knowledge/Skills/Abilities: Must be able to communicate effectively with people of diverse professional, educational, and diverse lifestyle backgrounds. Multicultural sensitivity. Microsoft office-basic computer skills. Customer/Patient focus. Critical thinking skill using independent judgement in making decisions.

Responsibilities

Oversee daily registration processes and manage registration errors. Monitor department volumes and provide leadership during assigned shifts.