Patient Account Rep at Glenwood Medical Associates, PC

Glenwood Springs, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Sep, 26

Salary

0.0

Posted On

24 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Billing, Collections, Patient Communication, CPT Coding, ICD-10 Coding, Data Entry, Insurance Claims Processing, Account Reconciliation, Professionalism, Time Management

Industry

Description

Description Serves in a professional capacity as a patient account representative in the Patient Financial Services (PFS) department at Glenwood Medical Associates. Demonstrates great communication and people skills, both with internal and external customers. Maintains a high level of professionalism when dealing with interdepartmental issues by placing the customer first. Works directly and courteously with patients by providing information and explanation of billed clinical services and collection proceedings. This position relies on instructions and pre-established guidelines to perform the functions of the job; persons must be able to take direction well and demonstrate understanding of such guidelines. DUTIES AND RESPONSIBILITIES: 1) Works with patients in a friendly and effective manner on billing and collection issues 2) Assists with the training of other PFS staff 3) Works and completes aged reports by claim center, unapplied reports, and refunds 4) Data entry for payments for various physicians and nurse practitioner receipts 5) Responds to insurance correspondence and files courtesy insurance claims 6) Handles return checks and credit card payments 7) Files MVA and PIP claims 8) Handles Insurance and patient payment posting 9) Works bankruptcy notices 10) Sets up budget accounts 11) Utilizes collection module when dealing with collection accounts 12) Proofs and mails 1500’s for paper claims when necessary 13) Appeals all claims that are incorrectly processed or reduced 14) Submits attorney charges and posts payments 15) Attends educational classes when necessary to enhance knowledge base 16) Other duties as assigned by PFS Supervisor or Manager 17) Completes Bad address and Missing encounter reports 18) Must be able to travel between offices as requested. Requirements SPECIAL QUALIFICATIONS: Previous medical office experience and knowledge of debits and credits preferred. Knowledge of CPT and ICD-10 coding a plus. Must have basic computer skills and some collection experience. Must be able to establish priorities, meet deadlines, work well under pressure. Must be a team player.

Responsibilities

The role involves managing patient billing, collections, and insurance claims within the Patient Financial Services department. Responsibilities include processing payments, handling appeals, and communicating with patients regarding their clinical service bills.