Patient Account Representative at AO Multispecialty Clinic

North Augusta, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial Assessments, Payment Plans, Resource List, Assistance Foundations, Co-pay Programs, Drug Assistance, Patient Confidentiality, HIPAA Compliance, EMR/EHR Systems, Detail-Oriented, Dependable, Billing Management

Industry

Hospitals and Health Care

Description

Description AO Multispecialty Clinic is a trusted healthcare organization in the CSRA, known for providing compassionate, high-quality patient care. We are committed to supporting our patients, our community, and our team members. If you are detail-oriented, dependable, and thrive in a collaborative healthcare environment, AO Multispecialty Clinic offers an opportunity to make a meaningful impact every day. The Patient Account Representative works under the guidance of the Billing Manager to assist the patients of our oncology & hematology practice. This team member works closely with other members of the Billing Department, as well as the physicians, registered nurses, and outside patient assistance sources. The Patient Account Rep will: Complete financial assessments on all new patients requiring chemotherapy/infusions/injections. This includes assessment, follow up on documentation, payment plans, resource list, and applications daily Assist patients with assistance foundations, co-pay programs, and other assistance needs as identified Redirect patient to appropriate resources as needed Work with drug companies/reps for drug assistance for uninsured patients Initiate payment plans for patients with balances Requirements Hiring Manager: Michelle Lemon Minimum of 6–12 months in current position required. Must be in good standing and performing at or above expectations in current role. Interview with the hiring manager is required. High school diploma or equivalent required; additional coursework in healthcare administration or a related field preferred. Previous experience in medical scheduling, referrals, or healthcare administrative support strongly preferred. Familiarity with electronic medical records (EMR/EHR) systems required. Ability to maintain patient confidentiality and comply with HIPAA regulations. Reliable attendance and the ability to work standard clinic hours.

Responsibilities

The Patient Account Representative will conduct financial assessments for new oncology and hematology patients, managing documentation, payment plans, and resource applications daily. This role also involves assisting patients with various assistance programs and coordinating with drug companies for uninsured patient support.