Patient Account Representative FT at Exceptional Healthcare Inc.

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

0.0

Posted On

06 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Billing, Collections, Customer Service, Insurance Reimbursement, Revenue Cycle, Analytical Skills, Medical Terminology, Communication Skills, Time Management, Organization, Problem Solving, EMR Proficiency, Microsoft Office, Account Management, Payment Processing, Negotiation

Industry

Hospitals and Health Care

Description

As a Patient Account Representative, you'll be a guiding force behind efficient patient billing and account management. Your responsibilities will span the entire account lifecycle - from processing claims and collecting payments to resolving issues and addressing patient inquiries with empathy and clarity. Day-to-day, you'll leverage your expertise to: - Process and manage patient claims accurately and efficiently - Collect payments, negotiate overdue balances, and assist with repayment structures - Generate bills and explain insurance benefits to patients - Resolve account-related issues promptly with patients and insurance companies To thrive in this role, you'll need: - A High School Diploma or GED and relevant experience in medical billing, collections and customer service. - Computer proficiency with EMRs and Microsoft Office Suite - Excel, Word, Outlook - Strong understanding of insurance reimbursement procedures and revenue cycle process - Good analytical skills and a firm grasp of calculations and medical terminology - Exceptional verbal and written communication abilities (English a must; Spanish a plus) - Ability to work well independently with limited supervision - Time management and organization to juggle multiple accounts - Willingness to work claims, appeals and denials to positive outcomes (40-50 accounts per day) - Communicate to leadership management areas of concern or areas of improvement - Update patient demographic information and initiate account adjustments - Ability to work for extended periods of time on a computer More than just a financial coordinator, you'll be a trusted advisor, guiding patients through the often-complex realm of healthcare finances. Join our team and make a tangible difference in patients' lives. Why work for Us? We are on the cutting edge of the micro hospital trend in health care, a combination of ER, diagnostic and inpatient services that brings large health care services to the communities it serves. We are a smaller and more agile organization. You aren't just a number. We value our employees and treat them accordingly.

Responsibilities

The Patient Account Representative will process and manage patient claims, collect payments, and resolve account-related issues. They will also explain insurance benefits to patients and assist with repayment structures.