Patient Accounts Assistant at MEDBRIDGE DEVELOPMENT COMPANY

Caldwell, Idaho, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

23.63

Posted On

01 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Attention To Detail, Independent Work Ethic, Bilingual, Customer Service, Professionalism, Computer Software Proficiency, Phone Skills, Verbal Skills, Written Skills, Interpersonal Skills, Stress Management, Creative Thinking, Analytical Thinking, Professional Attitude, Healthcare Experience, Financial Collections Experience

Industry

Financial Services

Description

Job Details Level: Entry Job Location: Caldwell, ID 83607 Salary Range: $20.00 - $23.63 Hourly Who We Are MedBridge is dedicated to serving ambulatory surgery centers (ASCs) and physician practices through our development, management, consulting, and revenue cycle services. We exist to free surgeons and specialists to focus their best energy on healing their patients and advancing their craft by managing all the details of their business for them. MedBridge believes in providing the highest quality of service, excellent employee benefits, and a team-oriented work environment. Benefits Include: Fully remote work environment 25 days of PTO in your first year 8 paid holidays Medical insurance with a $20/month employee-only contribution Dental, vision, life, and long-term disability insurance (100% employer-paid) Flexible work schedule between 6 a.m. and 6 p.m. PST Weekly Physical Energy Program (90 minutes) 8 hours of paid volunteer time each year Automatic enrollment in the company 401(k) plan Position Summary Under the general supervision of the Patient Accounts Manager, the Patient Accounts Assistant works with MedBridge staff, patients, surgeons’ offices, and surgery center staff to collect and close outstanding patient balances. They also interface with law offices and lien factoring companies to respond to subpoenas and medical records requests. As the last stop in the revenue cycle, the Patient Accounts Assistant works with their department to identify and correct any processing mistakes and close accounts accurately and appropriately. They also help run monthly reports, answer incoming phone lines, and complete administrative tasks necessary to the functioning of the department. Primary Responsibilities Create and manage follow reports in Excel for each assigned client Generate and send patient financial statements for patient accounts set to cash-pay or self-pay, including insurance checks sent to patients. Make financial calls about outstanding balances or needed patient involvement with insurance Send account balances to collections agencies or write off according to clients’ direction and best practices Make and record account adjustments in our billing software and internal reports. Process and respond to incoming records requests and subpoenas Process incoming patient account correspondence (returned statements, bankruptcy notices, etc.) Answer the phone lines that ring to this department (department and direct lines) Run monthly reports for the manager or coordinators (revenue collected, AR aging, etc) Start at 6:30am PST or end at 5:00pm PST as needed Qualifications Strong organizational skills and attention to detail Independent work ethic Bilingual in Spanish & English preferred Commitment to customer service and professionalism Proficient in computer software (Word, Excel, Outlook, Adobe or PDF software) Excellent phone, verbal, written, and editing skills Interpersonal skills: ability to collaborate and enhance the team environment Ability to manage stressful situations and numerous simultaneous projects Ability to think creatively and analytically Ability to maintain a professional attitude in all situations Previous experience in healthcare or financial collections is preferred

Responsibilities

The Patient Accounts Assistant collects and closes outstanding patient balances while interfacing with various stakeholders. They also run monthly reports and complete necessary administrative tasks for the department.