Patient Accounts Representative at nimble International

Chesterfield, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, HIPAA Compliance, Detail Oriented, Computer Knowledge, Excel, Organizational Skills, Time Management, Communication Skills

Industry

Hospitals and Health Care

Description

Description Why work at nimble? This is a great opportunity to join a well-established and market-leading brand serving a high-growth end market while gaining valuable experience working closely with Executive leadership. As an organization, we are in high-growth mode through acquisition, with a laser focus on building a positive culture. Who we are! nimble solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join more than 1,100 surgical organizations that trust nimble solutions and its advisors to bring deep insights and actionable intelligence to maximize their revenue cycle. What you’ll be doing! Handle all incoming calls in a manner that adheres to HIPAA privacy regulations When returning or placing outbound calls, the same HIPAA privacy regulations must be followed Log in and out of multiple systems (including practice management systems) to research and answer patients’ questions, accurately and with detail Obtain patient payment information over the phone, process the payment, and appropriately note the account Escalate issues effectively to a supervisor or management for assistance Responsible for ensuring all client-specific protocols are followed during the patient billing cycles Provide an accurate and thorough analysis of aging, as requested Review statements to ensure that the information and balance are accurate Respond to requests professionally and promptly, and follow up with outstanding requests in a similar manner Requirements Who you are! High School Diploma or equivalent Reliable transportation Exceptional customer service skill set Mandatory compliance with strict patient confidentiality policies Detail oriented Basic computer knowledge, with Excel experience Strong organizational & time management skills Good written and oral communication skills Logistics: Hybrid role 8-hour shift Monday - Friday Benefits: Medical, Dental, Vision 3 Weeks PTO + 9 Company Paid Holidays (includes day after Thanksgiving and Christmas Eve) 401K Match

Responsibilities

The Patient Accounts Representative will handle incoming and outgoing calls while adhering to HIPAA regulations, process patient payments, and escalate issues as necessary. They will also ensure client-specific protocols are followed during billing cycles and provide thorough analyses of aging as requested.