Patient Administration Assistant (Grade 1), Medical Imaging at Barwon South West

Newtown, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Patient Scheduling, Customer Service, Data Entry, Billing Validation, Communication Skills, Team Collaboration, Attention to Detail

Industry

Hospitals and Health Care

Description

Employment Type - Permanent Part Time Job Category - Administration - Customer Service Req Id - 6105 Be part of a team who are focused on providing the highest quality patient-centred care Dynamic healthcare setting providing imaging to the Geelong Region across multiple sites Permanent part time opportunities available - apply now! About Barwon Health Barwon Health is one of the largest and most comprehensive regional health services in Australia, providing care at all stages of life and circumstance. Services available through Barwon Health cover the full spectrum from primary care, community services, aged care, rehabilitation, mental health, emergency and acute care. We serve more than 500,000 people through the efforts of more than 9000 staff and volunteers across more than 20 sites. Barwon Health is committed to developing a vibrant culture of education, training and research that advances health and wellbeing for all. About the facility Barwon Health's medical imaging department (Barwon Medical Imaging (BMI)) provides a comprehensive range of diagnostic services including X-Ray, OPG, CT, MRI, Ultrasound, Fluoroscopy, Angiography, Mammography, and Nuclear Medicine. These are performed by a team of highly skilled radiologists, radiographers, sonographers, nuclear medicine technologists, nurses and support staff who ensure that all patients have access to quality services. With 4 imaging sites across Geelong and Colac - we support both hospital and community patients on their Healthcare journey. About the role As a Medical Imaging Patient Administration Assistant you will provide confidential administrative support to the Barwon Medical Imaging team - this may be at our primary site at University Hospital Geelong or at one of our community sites. Duties of your role include, but not limited to: Assist clinicians and patients in the scheduling of appointments (either in person or via our busy bookings hub) Meet and greet patients, relatives, visitors on arrival - ensuring all patient details are correct prior to imaging Ensure all billing of procedures are validated, updated, transferred and correct; to ensure that patients are billed correctly and within Medicare guidelines (following training) Process, maintain, update and check requests and patient correspondence by registration and data entry in Barwon Health Patient Management systems (RIS, using Synapse, and IPIMS) - training provided Being the first point of contact for our Service, you enjoy helping others, have a warm and professional manner that will support both our team and patients on a day-to-day basis Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services. About the culture You will have the opportunity to be part of a highly skilled, professional and dedicated team who take pride in providing high quality services. We promote positive, respectful relationships and strong partnerships within the workplace. Grow and develop your capabilities with Barwon Health’s commitment to professional development. Barwon Health staff benefits Excellent working conditions with a high sense of job satisfaction A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program Wide-range of professional development opportunities to enhance your career Attractive salary packaging benefits. Living expenses capped at $9,010 and meals and entertainment capped at $2,650 About Geelong - Derived from the local Wadawurrung Aboriginal name for the region Djilang, Geelong is thought to mean ‘Tongue of Land’. Geelong offers a range of lifestyle choices including inner city, coastal, suburban and rural homes Geelong is home to world class schools and education providers Doorstep to the Great Ocean Road, Bellarine Peninsula and the Surf Coast Appreciate our vast and abundant parklands, sports and entertainment attractions, and thriving dining and shopping complexes Diversity and Inclusion Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, and family structures. We proudly support LGBTIQA+ inclusion and are committed to a safe and inclusive workplace for all. We encourage applications from: Aboriginal and/or Torres Strait Islander peoples LGBTIQA+ community members People of all gender identities People with disability Culturally and linguistically diverse communities If you need adjustments to participate in the recruitment process, please contact us. Barwon Health is a child-safe and totally smoke-free workplace. Prior to commencement with Barwon Health, all new employees are required to provide a completed Barwon Health Immunity Status form and have Staff Care clearance. Please note we do not accept resumes via email. This role requires you to provide evidence of a 2025 influenza vaccination. Contact person: Hope LamploughEmail: hope.lamplough@barwonhealth.org.au Application closing date: 22nd, October 2025 Position Description Are you currently a Barwon Health employee? If so, please follow the links below on how to apply. Instructions for Internal Candidates only

Responsibilities

As a Medical Imaging Patient Administration Assistant, you will provide confidential administrative support to the Barwon Medical Imaging team. Your duties include assisting with appointment scheduling, greeting patients, and ensuring accurate billing procedures.