Patient Administration Assistant - Pool at St John of God Health Care

City of Melville, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

11 May, 26

Salary

69469.0

Posted On

10 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Communication Skills, Customer Service, Attention to Detail, Data Entry Accuracy, Planning Skills, Organizational Skills, Admissions Process Knowledge, Document Management, Computer Skills, MS Office, webPAS

Industry

Hospitals and Health Care

Description

Welcome to St John of God Health Care St John of God Murdoch Hospital | Excellent benefits & corporate discounts | Welcoming & supportive culture | Salary Packaging | Flexible Work Options | Professional Development | Supportive and friendly team St John of God Health Care is one of the largest private providers of health care services in Australia, employing more than 16,000 employees (caregivers). We operate 27 hospitals and services comprising more than 3,500 hospital beds, including home nursing, disability services and social outreach programs. As a Catholic, not-for-profit group, we invest all profits to the communities we serve by updating and expanding our facilities and technology; expanding existing services and developing and acquiring new services; and providing Social Outreach services to people experiencing disadvantage to improve health and wellbeing. St John of God Murdoch Hospital is one of the leading private health campuses in Western Australia, and major health care hub in the southern region. Offering 507-beds, services include an emergency department, operating theatres, endoscopy suites, birth suite and maternity ward, medical library and education centre. Your role at St John of God Murdoch To contribute to a high performing admissions service, by ensuring overall integrity, accuracy and timeliness of all patient admissions and theatre bookings, while providing a consistently positive patient experience. 5 Casual positions are currently available. Applicant’s will continue to be considered for future positions as they arise across various wards over the next six months. The Position Creation of theatre booking and patient account in webPAS Update theatre booking information as subsequent correspondence is received from Specialist practices to hospital. Monitor patients’ completion of admissions paperwork and take appropriate action to ensure progression. Assist patients with completion of admissions paperwork face to face. Validate and process admissions forms. Monitor and verification of Pre-Admissions Clinic appointment requirements for patients and ensure that these are booked. Ensure that all patients who require a Pre-admissions assessment have relevant nursing forms in their admissions pack. Conduct health fund checks. Obtain health fund quotes for uncovered patients. Review and validate patient consents and payments. Generate patient admissions files and adhere to sound document management. Facilitate all aspects of booking cancellations and rescheduling. Sound interpersonal and communications skills, both verbal and written, with the ability to provide high-level customer service is essential to the role. You will have high-level of attention to detail and data entry accuracy with sound planning and organisational skills, including the ability to prioritise tasks and cope with competing demands. To succeed you will have knowledge of admissions process in a private hospital environment, general understanding of document management and strong computer skills with a good working knowledge of MS office and webPAS. Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values. We can offer you Salary: $64,355 to $69,469, plus 11% superannuation Casual position. 5 positions currently available. Generous salary packaging options Up to $15,900 on a range of benefits such as mortgage, rent, or other everyday living expenses Up to $2650 on meal entertainment, holiday accommodation and venue hire Access to novated leasing to use pre-tax dollars for a car and expenses A healthy work-life balance through flexible work options, additional purchased leave & well-being programs Employee discount on St John of God Hospital & Medical Services and Private Health Insurance Employee support through our dedicated free Employee Assistance Program (EAP) St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse. For enquiries contact Tracey Forbes-Elkholm, Manager Patient Admissions, on (08) 9428 8663. St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse. At St John of God Health Care we support you to be the best health care professional or support worker you can be. We believe positive culture drives performance, so we are focussed on building collaborative and supportive team environments, providing opportunities for development and promotion, and ensuring our leaders are visible and accessible. As one of the largest Catholic providers of health care services in Australia, St John of God Health Care is a great place to work with a host of opportunities to grow professionally and personally, and a great work life balance. Our caregivers come from diverse backgrounds and belief systems and you don’t need to be Catholic to work with us.

Responsibilities

The role involves ensuring the integrity, accuracy, and timeliness of patient admissions and theatre bookings while providing a positive patient experience. Responsibilities include managing admissions paperwork, conducting health fund checks, and facilitating booking cancellations and rescheduling.