Are you ready to embark on an exciting journey as a Patient Administration Officer at our state-of-the-art cancer care centre located in Oxford? Join our dedicated team at GenesisCare UK and be part of something extraordinary.

EXPERIENCE AND SKILLS:

• Possess excellent verbal and written communication skills.
• Previous experience managing a busy reception area
• Experience in a customer focused environment
• Strong relationship building skills
• Experience within a diverse range of administrative roles
• Evidence of an empathetic and holistic approach to patient care
• Experience with resolving complaints satisfactorily

QUALIFICATIONS AND KNOWLEDGE:

• Experience of using MOSAIQ IT package an advantage
• Be proficient in all MS office packages including, but not limited to, Word, Excel & Outlook
• Previously worked within the healthcare sector preferred

WHO WE ARE:

GenesisCare UK is the leading provider of private oncology services in the UK, pioneering a transformation in cancer care. Through innovative, personalised treatments, we are enhancing patient quality of life, life expectancy, and overall survival rates.
We are a team of over 600 highly trained physicians, healthcare professionals and support staff operating 14 specialist outpatient cancer centres across the UK. Our aim is to provide world-class care, offering the latest proven treatments including advanced diagnostics, medical oncology, radiotherapy, and Theranostics.
We take an integrated approach to cancer care, focusing on treating the whole patient, not just the cancer. Our personalised treatment programmes include wellbeing services in partnership with Penny Brohn UK and exercise medicine, proven to enhance patient outcomes.
Collaborating with universities and leading clinicians globally, we’re dedicated to researching and developing improved cancer treatments. Our UK clinical trials programme aims to broaden access to new therapies.
We’re passionate about innovation and working together to make great things happen. We make significant investments in our employees to provide opportunities for growth, learning, and development within their roles.
Join GenesisCare UK and shape your future, while shaping the future of cancer care.
Job Types: Full-time, Permanent
Pay: £26,500.00-£28,400.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Free flu jabs
• Free parking
• Gym membership
• On-site gym
• On-site parking
• Private dental insurance
• Private medical insurance
• Sick pay
• Store discount

Ability to commute/relocate:

• Newmarket CB8 7XN: reliably commute or plan to relocate before starting work (required)

Experience:

• Medical Administration: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

THE ROLE:

As a Patient Administration Officer with us, you’ll play a pivotal role in ensuring all patient referrals are processed and appointments are booked efficiently in accordance with GenesisCare policies and will undertake all administrative activities required along with providing excellent customer care to patients and visitors attending the centre. This is your opportunity to make a meaningful impact and develop your career.

WHAT YOU’LL DO:

• Work closely with consultants and secretaries to provide support in the patient referral pathway
• Act as point of contact for all patients ensuring a professional and efficient service
• Confirming receipt of referrals and registration for all patients referred for Radiotherapy and Outpatient clinics. At our Medical Centre you will also be responsible for Chemotherapy, Diagnostics, Theranostics referral

OTHER REQUIREMENTS FOR THIS ROLE:

• Work cooperatively within a team, exchange information and assist other team members to achieve team objectives and work outcomes.