QUALIFICATIONS/SKILLS

• One year of Community College; Medical Terminology course preferred.
• One year of Administrative/Business experience in a health care setting preferred.
• Typing at 40 net words per minute or keyboarding at 106 net keystrokes per minute.
• Advanced computer skills with a high degree of accuracy.
• Outstanding Customer Service Skills Essential.
• Ability to organize work effectively, and work at a fast pace in an unpredictable environment that requires the ability to manage multiple tasks.
• Excellent problem-solving skills, ability to deal with conflict and communicate appropriately with residents, families and staff.
• Demonstrated understanding and ability to work in an interprofessional team environment.

The PAA is responsible for co-ordination of patient flow and patient activities; administrative services for patient care unit; maintenance of patient records, staffing, scheduling, payroll and administrative support to patient care unit.