QUALIFICATIONS/SKILLS

• Successful completion of secondary school required
• Post-secondary business/secretarial courses;
• Successful completion of SHSC PAA training
• Computer/typing skills including Windows and MS Word are required;
• Keyboarding at 40 wpm or 106 kpm
• Minimum two years’ experience in a busy Nursing Unit preferably in a hospital/health care environment;
• Ability to work under pressure in a fast paced environment with flexibility and diplomacy while providing excellent customer service;
• People person with strong verbal & written communication skills and customer focused with attention to details;
• Good inter-personal skills and ability to work well with a diverse group of individuals;
• Excellent organizational skills.

Responsible for providing administrative, clerical and secretarial support to the nursing units by:

• Assisting in coordinating nursing unit activities;
• Coordinating patient admission/discharge/transfer;
• Liaising with both internal and external customers;
• Responding to telephone and reception inquires for both internal and external customers;
• Assumes other responsibilities and duties as required