Patient Administrator Band 3 A&E Department Chelsea and Westminster
Monday- Sunday , Weekends and Bank Holidays. Must be able to do all the shifts
07.30-17.30
08.00-18.00
12.00-22.00

CLINICAL OFFICE:

Liaise with consultants and other admin staff regarding patient appointments, referral letters, discharge summaries and health records
Contact other departments and teams as necessary relating to the patient care pathway and service delivery
Support the Team Leader and practitioners with the smooth running of clinics and procedure lists.
Liaise with other hospitals and GPs regarding patient care pathways
Prepare for clinics ensuring all relevant documentation is available and notes are prepared
Use Trust’s computer system, to generate clinic lists and help locate missing notes
Use of the case note record tracking(CRT) system to electronically
register/move/transfer/locate medical case notes
Prepared all externally transcribed correspondence for signature and despatch within the agreed Trust timeframe, escalating where necessary.
Match all correspondence typed by the managed transcription service with correct patient and clinician, any amendments are made, and letters dispatched and filed in medical record.
Correct any mismatches by reference to medical record, original dictation, communication with the transcription service and if required clinical staff.
Provide any specific advice to patients upon booking-in, in preparation for their appointment
Ensure all patients are added to the Trusts PAS system before their appointment
Type urgent letters and reports as required
Register new referrals, and ensure all patient information is up to date and complete
Book outpatient appointments
Please refer to the job description for the full list of roles and responsibilitie

Please refer the Job description for details