Contribute to the smooth running of the patient administrative process throughout the patient journey.
Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
Ensure All patient queries are dealt with efficiently and professionally.
To manage all incoming and outgoing mail.
Approve electronic bookings received via the relevant system and update any booking received via email.
Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.