Patient Administrator -Emirati at Mediclinic Welcare Hospital

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

17 Jan, 26

Salary

0.0

Posted On

19 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Computer Literacy, MS Office Proficiency, CRM Software, Hospital Information Systems, Medical Insurance Knowledge, Medical Terminology, Numerical Literacy, Patient Scheduling, Customer Service, Billing Management, Appointment Scheduling, Registration Process, Cash Up Process, Emergency Codes Knowledge, Healthcare Experience, Contact Centre Experience

Industry

Hospitals and Health Care

Description

Closing date: Number of positions: 1 Recruiter name: Fatma Alharthi Reference number: 63958 Workplace Type: Mediclinic Dubai Mall | Dubai | United Arab Emirates MAIN PURPOSE OF JOB To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role KEY RESPONSIBILITY AREAS To effectively and efficiently manage the patient appointment scheduling and registration process To effectively and efficiently manage the medical insurance process and other related tasks Effectively manage the billing and cash up process To consistently meet customer service expectations by improving the quality of patient service REQUIRED EDUCATION Essential: Completed secondary school education (Grade 12) Desired: Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance / accounting REQUIRED EXPERIENCE Essential: 2-3 Years’ experience in a customer services role, preferably in the healthcare industry Desired: Experience in a Contact Centre or Healthcare environment REQUIRED JOB SKILLS AND KNOWLEDGE Computer literacy and proficiency in MS Office applications CRM (customer relations management) software applications Hospital information systems Knowledge of company policies and emergency codes Knowledge of medical insurance terminologies and process Medical terminology and procedures Numerical literacy Patient scheduling and registration processes All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family

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Responsibilities

The Patient Administrator is responsible for managing patient appointment scheduling and registration, as well as handling medical insurance processes. The role also involves managing billing and ensuring high-quality customer service for patients.