MAKE A MEANINGFUL IMPACT AT THE FOREFRONT OF PRIVATE HEALTHCARE

Faircape Health is a leading world-class private healthcare provider in the Western Cape, delivering expert care across more than 300 beds within our premium Faircape Life retirement villages and our renowned Health Rehabilitation Centre at Tokai Estate.
We offer specialised services in subacute recovery, and rehabilitation — all delivered in secure, dignified, and medically supervised environments.
We’re looking for a dynamic and experienced Patient Admission Specialist (half-day) to join this passionate team. In this role, you’ll be the face of Faircape Health — building relationships with medical professionals, assessing patients for admission, and showcasing our diverse care offerings including subacute, respite, oncology, long-term, and palliative care.
What sets us apart is our dedicated Multidisciplinary Team (MDT) of leading healthcare professionals. Working collaboratively, our MDT ensures each patient receives personalised, holistic care tailored to their unique recovery journey — bridging the gap between hospital and home.
If you’re a Registered Nurse with strong clinical insight and a passion for connecting people to exceptional care — apply now and help us drive healing, dignity, and excellence in every interaction.

QUALIFICATIONS:

• Qualified as a Registered Nurse and registered with SANC
• Tertiary qualification in the fields of marketing /medical /administration advantageous

Experience:

• Proven experience in a similar role would be advantageous
• Previous marketing, administration and case management experience would be an advantageous

SKILLS AND KNOWLEDGE

• Excellent verbal and written communication skills to effectively convey the benefits of healthcare facilities and care options to potential patients and their families.
• Strong interpersonal abilities to build rapport with patients, families, specialists, physicians, and other healthcare professionals, fostering trust and collaboration.
• Marketing Acumen, must have an understanding of marketing principles and strategies to effectively promote healthcare facilities and services to target audiences.
• Good Problem-Solving skills, ability to identify challenges and implement creative solutions to enhance marketing efforts and overcome obstacles.
• Analytical Thinking: Capacity to analyse market trends, patient demographics, and competitor activities to inform marketing strategies and decision-making.
• Patient-Centred Approach, commitment to patient care and well-being, ensuring that marketing efforts prioritise the needs and preferences of patients and their families.
• Team Collaboration, willingness to collaborate with multidisciplinary teams, including sales, marketing, clinical staff, and administration, to achieve marketing objectives and enhance patient care.

SPECIFIC REQUIREMENTS:

• Clear health record
• Clear criminal record
• Clear credit record
• Two written references
• Own reliable transport with a valid driver’s license
  Normal working hours are Mondays to Fridays from 08h00 until 13h00
  We offer above-market salaries because we believe in paying for excellence. Compensation is based on individual experience, knowledge, skills, and the unique value you bring to our team
  To see more about Faircape and what we have to offer go and look at our informative website

• Conduct comprehensive pre-admission screenings of all patients while in hospital to assess clinical suitability for admission to the facility.
• Evaluate the patient’s general health and wellbeing, while clearly explaining the admissions and medical aid authorisation process to both patients and their families.
• Following each assessment, communicate findings and next steps to the relevant internal teams to facilitate a seamless admission process.
• Liaise daily with the MDT to confirm bed availability and the range of services required.
• Oversee and manage the full authorisation process, ensuring all approvals are obtained timeously and accurately.
• Accurately document and communicate any special patient requests on the internal system, including transfer preferences, dietary needs, or isolation protocols.
• Maintain a strong understanding of the referral pathway, and remain up to date on the status of authorisations and supporting documentation.
• Work closely with the marketing team to ensure all outreach efforts are aligned with shared goals and brand strategy.
• Develop and maintain a comprehensive marketing plan, outlining clear targets, strategies, and expected outcomes.
• Build and maintain strong relationships with specialists and physicians to drive continuous referrals and occupancy growth.
• Respond promptly to daily enquiries from the website and social media platforms, ensuring accurate and empathetic communication.
• Represent the Faircape Health brand at talks, promotions, and community events, actively contributing to brand awareness and trust