JOB SUMMARY:

The Grange Practice is seeking to welcome a part time patient advisor to our busy and friendly GP practice team. Working within our already experienced and diverse reception, practice administration and appointments team; as well as with the wider multidisciplinary clinical and non-clinical team; you will be the first point of contact for our patients.
You will need to have excellent communication skills and a positive attitude. Experience of working within the NHS is preferred. Hours are 22 per week with a 7:30am start time for morning shifts and a 18:30 finish time for afternoon shifts.

• Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
• Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
• Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
• Complete various administrative duties associated with patient care