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Patient Advisor at Whaddon Healthcare
London, London - England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

22 Nov, 26

Salary

0.0

Posted On

24 Aug, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Healthcare & Life Sciences

Description
  • Greet patients and visitors and deal with enquiries appropriately.
  • Book, amend and cancel appointments in line with practice procedures.
  • Manage urgent appointment requests and assess home visit requests according to practice protocols.
  • Answer and document telephone calls, emails and clinical system messages, redirecting or escalating as appropriate.
  • Maintain electronic and manual filing systems, including amalgamation of new patient records.
  • Process and send urgent referrals and other clinical correspondence as required.
  • Maintain tidy reception and waiting areas and restock patient information and registration materials.
  • Complete daily checklists and other administrative duties allocated by the line manager.
  • Process new patient registrations and ensure information is recorded and maintained.
  • Process prescriptions and manage prescription related administrative duties.
  • Support the practice workflow, ensuring incoming information is processed and directed appropriately.
  • Complete regular fridge, data, clinical audits.

How To Apply:

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Responsibilities